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Ratings and Reviews 0 Ratings
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What is RackNap?
The platform offers an extensive suite of tools to effectively manage partners, incorporating structures for commissions and discounts tailored for multi-tier partnerships, along with established thresholds and lock-in durations. Additionally, it features a Partner Dashboard for monitoring performance, provides white-labelled support integration, and implements a lead-lock mechanism to maintain steady engagement. Among its many functions are options for customer self-support, automated ticket assignment, SLA triggers, and an escalation matrix, all aimed at improving the support experience for users. Support ratings, a customer portal, an integrated knowledge base, and a notification system work cohesively to facilitate robust communication and easy access to resources. Intelligent support dashboards further optimize the process, while the platform offers a variety of pricing options, such as free, one-time, recurring, pay-per-use, and contract plans, all equipped with auto-renewal and usage-based pricing models. Users can modify pricing according to the billing cycle and the number of units purchased, as well as create bundled packages to encourage more substantial customer purchases. The system accommodates various currencies, tax configurations, rules, and multiple payment gateways to simplify the transaction process. Additionally, customers are granted the flexibility to upgrade or downgrade their cloud services straight from their panel, allowing them to customize their experience by selecting extra service add-ons as needed, which empowers them to tailor their service to meet individual needs. This level of customization not only enhances user satisfaction but also fosters loyalty by making it easier for customers to adapt their services as their requirements evolve.
What is Ply?
Ply is an innovative inventory and purchasing system specifically crafted for trade enterprises, utilizing artificial intelligence to enhance operational efficiency. By minimizing the need for last-minute supply runs, it allows contractors and service teams to increase their billable hours through features such as automated purchasing, intelligent reorder alerts, and vendor comparisons, all while offering real-time inventory visibility across vehicles, storage facilities, and project sites. The platform includes critical functionalities like usage-driven minimum and maximum thresholds, barcode label printing, mobile scanning capabilities, and a streamlined process for generating and reconciling purchase orders, all integrated with popular field service and accounting applications such as ServiceTitan, Jobber, Housecall Pro, and QuickBooks Online. Ply effectively combines material catalogs, tracks both active and consumed resources, and detects occurrences of over-ordering or surplus inventory to ensure optimal cash flow. Users have reported reclaiming between 5 to 10 extra hours per week by simplifying their operations and reducing the disarray associated with spreadsheets, while also ensuring complete transparency regarding material locations and timely restocking requirements. This all-encompassing strategy not only enhances productivity but also fosters improved strategic decision-making among trade businesses, ultimately leading to increased profitability and growth opportunities. Furthermore, the adaptability of Ply allows it to evolve with changing business needs, making it a valuable asset for any trade organization looking to thrive in a competitive landscape.
Integrations Supported
Acculynx
Housecall Pro
Jobber
PowerHouseWMS
QuickBooks Online
Sage Intacct
ServiceTitan
Integrations Supported
Acculynx
Housecall Pro
Jobber
PowerHouseWMS
QuickBooks Online
Sage Intacct
ServiceTitan
API Availability
Has API
API Availability
Has API
Pricing Information
$49 user per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RackNap
Date Founded
2016
Company Location
India
Company Website
www.racknap.com
Company Facts
Organization Name
Ply
Date Founded
2022
Company Location
United States
Company Website
getply.com
Categories and Features
Cloud Management
Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval
Categories and Features
Inventory Management
Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management
