Company Website

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 4,950 Ratings

Total
ease
features
design
support

What is Radiance Commerce?

Connect with your customers using their favorite communication methods. Radiance offers competitive pricing per message, along with an integrated chatbot for efficient automated replies. You can initiate automated alerts based on customer interactions and previous purchases. Our AI technology is designed to determine the best moments for sending reorder reminders and suggesting personalized upsell options. Additionally, SMS promotional campaigns can be easily launched based on your inventory levels. Choose from a variety of pre-made messages and resources, or take advantage of our message editor to create unique content. Businesses that employ messaging strategies often experience improved customer response rates. By efficiently addressing frequently asked questions, you can boost customer satisfaction while optimizing resource use. Kickstart the process smoothly by uploading a tailored list of questions and answers specific to your brand. Let our conversational engine align inquiries with the most fitting replies for your audience, ensuring a customized interaction. This feature not only simplifies communication but also builds a deeper relationship with your customers, ultimately enhancing their overall experience with your brand. By prioritizing engagement through these channels, you can foster loyalty and drive repeat business.

What is Klaviyo?

Klaviyo enables companies to forge more intelligent digital connections by converting customer data into valuable and impactful interactions. It simplifies engagement for B2C brands across various channels, including email, SMS, web interactions, and customer reviews, ensuring they can reach customers at every point of interaction. With the endorsement of over 157,000 businesses, Klaviyo accelerates revenue growth in a more effective manner. The platform boasts over 350 integrations that facilitate quick onboarding for marketers. Key functionalities include predictive analytics, AI-driven automation, customizable templates, A/B testing, and user-friendly segmentation and email workflows, all designed to help marketers deliver the right message to the right audience at the optimal time. Additionally, Klaviyo provides seamless integration with payment processing and point of sale (POS) systems, including popular platforms such as Magento, Shopify, and WooCommerce, enhancing its utility for a diverse range of businesses. This comprehensive approach allows brands to not only communicate effectively but also to optimize their overall customer experience.

Media

Media

Integrations Supported

Shopify
Stripe
Agolix by Assessment Generator
Ali Reviews
Alloy Automation
Amazon
Beam AI
COZYROC SSIS+ Suite
Convert Pro
Graas
Grouparoo
Hightouch
Lnk.Bio
Marsello
MyPOS Connect
Nango
Pabbly Email Marketing
Personizely
Stadio
Upollo

Integrations Supported

Shopify
Stripe
Agolix by Assessment Generator
Ali Reviews
Alloy Automation
Amazon
Beam AI
COZYROC SSIS+ Suite
Convert Pro
Graas
Grouparoo
Hightouch
Lnk.Bio
Marsello
MyPOS Connect
Nango
Pabbly Email Marketing
Personizely
Stadio
Upollo

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

$0/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Radiance Commerce

Company Location

United States

Company Website

www.radiancecommerce.com

Company Facts

Organization Name

Klaviyo

Date Founded

2012

Company Location

United States

Company Website

www.klaviyo.com

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Campaign Management

Design, initiate, and evaluate synchronized marketing campaigns across multiple platforms—all from one centralized interface. Quickly create target audiences, produce brand-consistent content using Klaviyo's AI, and set up or activate messages based on live user interactions. Tailor offers, products, and timing for each individual recipient. Work together with established guidelines and review processes, then enhance your strategy through A/B testing, insights on deliverability, and performance comparisons. Comprehensive reporting and attribution will reveal the effectiveness of your efforts across email, SMS/RCS, WhatsApp, push notifications, and additional channels.

Channel Management
Contact Database
Email Marketing
Event Triggered Actions
Lead Management
Multi-Campaign

Customer Data Platforms (CDP)

The Klaviyo Data Platform consolidates marketing, commerce, and service information into a cohesive, real-time customer profile. It offers features such as identity resolution, unlimited lookback segmentation, no-code data transformations, custom objects, and open APIs, along with over 350 integrations and seamless warehouse synchronization. You can leverage insights immediately within Klaviyo Marketing and Service by creating segments, initiating flows, personalizing content, and assessing performance—all without the hassle of connecting multiple tools or relying on batch processing.

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

Boost instant sales and foster enduring customer loyalty through data-powered email marketing. Klaviyo combines a user-friendly editor and over 160 customizable templates with advanced real-time segmentation, predictive insights, and dynamic product listings. Enhance your email delivery with AI-driven reputation management, guided warming techniques, intelligent sending strategies, and optimized send times. Conduct rapid A/B testing, personalize content on a large scale, and track performance with revenue-focused reporting and benchmarks. Designed specifically for e-commerce applications and seamlessly integrated with over 350 applications.

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Email Personalization

Move past generic mass messaging. Customize products, promotions, and content sections in real-time using detailed profile information, user browsing trends, and buying patterns. Leverage predictive analytics to determine optimal timing and frequency; utilize AI for crafting consistent messaging and compelling subject lines. Implement dynamic visibility features and adaptable content to enhance template versatility. Tailor every communication to the individual recipient and confirm effectiveness through A/B testing, deliverability assessments, and transparent revenue tracking.

Email Template Design

A/B Testing
Code From Scratch
Drag & Drop Editing
Image Library
Import HTML Code
Mobile-Friendly / Responsive
Potential Issue Identification
Premade Templates
Proofing
Reporting / Analytics
Text Editor
Theme Editor

Marketing

Klaviyo stands out as an AI-driven customer relationship management (CRM) platform designed specifically for B2C brands, seamlessly bringing together marketing, customer service, analytics, and data management to facilitate rapid growth with minimal complexity. This comprehensive platform allows users to manage email, SMS/RCS, WhatsApp, mobile notifications, and on-site interactions all from a single interface. With access to real-time customer profiles and over 350 integrations, brands can achieve highly targeted segmentation and personalized experiences for each individual. The integrated K:AI agents are capable of transforming a simple URL into a complete marketing strategy, including ready-to-launch campaigns, and continuously refine them for optimal performance. Users can get started quickly using one of the 160+ pre-designed templates and more than 80 ready-made workflows, while tracking effectiveness through intuitive dashboards, testing, and performance benchmarks.

Marketing Attribution

Discover the true factors influencing your revenue through adaptable, multi-channel attribution. Tailor your lookback periods, interaction points, and filtering options, while also being able to implement changes retrospectively for consistent comparisons. Combine last-click or multi-touch attribution with comprehensive portfolio dashboards, cohort analysis, funnel insights, and performance benchmarks. Gain a holistic view of your performance across platforms like email, SMS/RCS, WhatsApp, and push notifications, and leverage insights for actionable strategies, including testing, expert recommendations, and AI-driven enhancements.

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Marketing Automation

Streamline your entire process with automated multi-channel workflows that respond to real-time events such as website interactions, purchases, subscription modifications, and beyond. Marketing Agent leverages artificial intelligence to develop your email marketing approach, generates content, and ensures your schedule is consistently booked. Activate messages across various channels, automatically test different versions, and utilize predictive analytics to optimize timing, reduce churn, and determine the next best steps. Oversee everything from a single dashboard with consolidated profiles, ensuring that every automation remains precise, consistent with your brand, and focused on performance.

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Mobile Marketing

Retain your app audience by utilizing push notifications, in-app messaging, and synchronized user journeys—all driven by integrated data. Achieve accurate targeting through real-time segmentation and predictive insights; customize your creatives and calls to action; and initiate communications based on user interactions. Oversee unobtrusive push notifications for background updates and align mobile efforts with email, SMS, and WhatsApp to create a seamless experience. Create efficiently with a user-friendly editor and pre-designed templates; assess effectiveness using comprehensive reporting linked to revenue.

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Engagement Monitoring
In-App Marketing
Location-Based Marketing
Push Notifications
Text Messaging
Text-to-Win

Personalization

Create authentic 1:1 interactions by selecting content, products, channels, and timing tailored for each individual. Klaviyo's integrated profile merges data on browsing behavior, purchase history, customer service interactions, and consent, enabling the creation of accurate segments and personalized communications. Leverage predictive analytics such as customer lifetime value, risk of churn, and anticipated order dates, along with AI-driven suggestions to customize every engagement. Personalization is inherently built into email, SMS/RCS, WhatsApp, mobile applications, and websites—eliminating the need for an external customer data platform or overnight data synchronization.

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

SMS Marketing

Enhance your revenue and foster connections through compliant two-way SMS communication. Effortlessly generate data-driven segments in mere moments, streamline conversational processes, and tailor experiences using integrated profiles. Expand your subscriber lists through intelligent, targeted forms while ensuring high deliverability with a dedicated center. Accurately link sales to your email and mobile efforts. Reach audiences worldwide across more than 20 countries and seamlessly coordinate SMS campaigns with email, WhatsApp, and push notifications from a single platform. Leverage AI for assistance with crafting messages, conducting tests, and optimizing your audience engagement.

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Popular Alternatives

Popular Alternatives

SalesTarget.ai Reviews & Ratings

SalesTarget.ai

SalesTarget LLC
Attentive Reviews & Ratings

Attentive

Attentive Mobile
HubSpot CRM Reviews & Ratings

HubSpot CRM

HubSpot