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What is RagMetrics?

RagMetrics is a comprehensive platform designed to evaluate and instill trust in conversational GenAI, specifically focusing on assessing the capabilities of AI chatbots, agents, and retrieval-augmented generation (RAG) systems before and after deployment. By providing continuous evaluations of AI-generated interactions, it emphasizes critical aspects such as precision, relevance, the frequency of hallucinations, the quality of reasoning, and the performance of tools used in genuine conversations. The system integrates effortlessly with existing AI frameworks, allowing for the monitoring of live dialogues while maintaining a seamless user experience. Equipped with features like automated scoring, customizable evaluation criteria, and thorough diagnostics, it elucidates the underlying causes of any shortcomings in AI responses and offers pathways for enhancement. Users can also perform offline assessments, conduct A/B testing, and engage in regression testing, all while tracking performance trends in real-time via detailed dashboards and alerts. RagMetrics is adaptable, functioning independently of specific models or deployment methods, which enables it to work with various language models, retrieval systems, and agent architectures. This flexibility guarantees that teams can depend on RagMetrics to improve the efficacy of their conversational AI applications in a multitude of settings, ultimately fostering greater trust and reliance on AI technologies. Furthermore, it empowers organizations to make informed decisions based on accurate data about their AI systems' performance.

What is DeepEval?

DeepEval presents an accessible open-source framework specifically engineered for evaluating and testing large language models, akin to Pytest, but focused on the unique requirements of assessing LLM outputs. It employs state-of-the-art research methodologies to quantify a variety of performance indicators, such as G-Eval, hallucination rates, answer relevance, and RAGAS, all while utilizing LLMs along with other NLP models that can run locally on your machine. This tool's adaptability makes it suitable for projects created through approaches like RAG, fine-tuning, LangChain, or LlamaIndex. By adopting DeepEval, users can effectively investigate optimal hyperparameters to refine their RAG workflows, reduce prompt drift, or seamlessly transition from OpenAI services to managing their own Llama2 model on-premises. Moreover, the framework boasts features for generating synthetic datasets through innovative evolutionary techniques and integrates effortlessly with popular frameworks, establishing itself as a vital resource for the effective benchmarking and optimization of LLM systems. Its all-encompassing approach guarantees that developers can fully harness the capabilities of their LLM applications across a diverse array of scenarios, ultimately paving the way for more robust and reliable language model performance.

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Integrations Supported

Hugging Face
KitchenAI
LangChain
Llama 2
LlamaIndex
OpenAI
Opik
Ragas

Integrations Supported

Hugging Face
KitchenAI
LangChain
Llama 2
LlamaIndex
OpenAI
Opik
Ragas

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RagMetrics

Date Founded

2024

Company Location

United States

Company Website

ragmetrics.ai/

Company Facts

Organization Name

Confident AI

Company Location

United States

Company Website

docs.confident-ai.com

Categories and Features

Categories and Features

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