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What is Rakuten?

Rakuten Ichiba is recognized as one of Japan's leading online shopping destinations, featuring a vast selection of items provided by over 50,000 different vendors. The platform emphasizes a user-friendly experience that is centered around retailers, enabling individual sellers to customize their online storefronts while fostering a sense of community among buyers. Shoppers can delve into a diverse range of products available in Japan and take advantage of a robust loyalty program called Rakuten Points, which allows them to earn approximately 1% of their purchases back in points for future use. In addition to this, Rakuten Ichiba utilizes cutting-edge AI technology to assist merchants, offering features such as "Create Text" for automated product descriptions and "Process Image" that adeptly adjusts product visuals to suit various contexts. For international shoppers, Rakuten Global Express presents a proxy shopping solution, allowing access to all the products available on Rakuten Ichiba, even from retailers that do not ship abroad. This ensures that customers from around the globe can partake in the rich and varied shopping experience that Rakuten Ichiba provides, making it an attractive option for anyone looking to explore Japanese goods. The platform's blend of advanced technology and user-focused services sets it apart in the competitive e-commerce landscape.

What is Moast?

Unlock the power of your most loyal customers with Moast, a platform that connects shoppers with your current clientele to create authentic and personalized shopping experiences. This cutting-edge service attracts a new wave of consumers who appreciate the opportunity to ask questions, gather information, and interact with products before committing to online purchases. By offering a complete retail solution wherever your customers are located, you can eliminate the necessity for costly brick-and-mortar stores. Furthermore, by helping buyers make the right choices on their first attempt, you can significantly cut down on return costs. In contrast to standard online reviews, Moast enables prospective customers to have open conversations with actual users, providing them with genuine insights into the practical use of your products. Such interactions empower shoppers to make well-informed decisions, thereby reducing the perceived risks associated with online shopping. Moreover, by facilitating chances for potential buyers to experience your products directly, you can broaden your reach to new audiences. Notably, brands that have partnered with Moast have seen that, on average, 31% of their existing customers become hosts, adding a layer of authenticity to the shopping process. This innovative strategy not only boosts customer interaction but also cultivates a supportive community of trust surrounding your brand, enhancing overall customer loyalty and satisfaction. Ultimately, the ability to engage authentically with consumers can transform the landscape of online retail.

Media

Media

Integrations Supported

Flowspace
JiFeng WMS
Payouts.com
ReturnPro
Spendstream
Squirrel
feedoptimise
magnalister

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Rakuten

Date Founded

1997

Company Location

Japan

Company Website

www.rakuten.co.jp/

Company Facts

Organization Name

Moast

Company Location

Canada

Company Website

www.moast.io

Categories and Features

B2C Marketplaces

Not specified

Categories and Features

eCommerce Tools

Not specified

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