Rakuten Intelligence Verified Customer Reviews (2026)

MikMak, a SPINS company, is a global software company that provides a leading commerce intelligence and orchestration platform for multichannel brands, helping them grow in real-time.

Introducing intelligent, effective, and discreet People Counters and Analytics for the physical world. Our innovative solution simplifies the process of deploying, capturing, analyzing, and reporting the foot traffic within any given location. Additionally, we offer the option to monitor and report occupancy levels in real-time. We support a variety of sectors, including Retail, Education, Gaming, Religious Institutions, Corporate Offices, and more, helping them to understand and respond to their visitor trends. For retailers, we provide a tailored package designed to evaluate traffic performance, encompassing metrics such as conversion rates and service quality. Our seamless integrations facilitate the combination of point-of-sale data with staffing information. Moreover, the Retail Equation simulator allows users to experiment with different scenarios to boost sales and serves as a valuable educational resource to comprehend the interplay between traffic, staffing, conversion rates, and service excellence. By leveraging these insights, businesses can make informed decisions to optimize their operations.

Rakuten Ichiba is recognized as one of Japan's leading online shopping destinations, featuring a vast selection of items provided by over 50,000 different vendors. The platform emphasizes a user-friendly experience that is centered around retailers, enabling individual sellers to customize their online storefronts while fostering a sense of community among buyers. Shoppers can delve into a diverse range of products available in Japan and take advantage of a robust loyalty program called Rakuten Points, which allows them to earn approximately 1% of their purchases back in points for future use. In addition to this, Rakuten Ichiba utilizes cutting-edge AI technology to assist merchants, offering features such as "Create Text" for automated product descriptions and "Process Image" that adeptly adjusts product visuals to suit various contexts. For international shoppers, Rakuten Global Express presents a proxy shopping solution, allowing access to all the products available on Rakuten Ichiba, even from retailers that do not ship abroad. This ensures that customers from around the globe can partake in the rich and varied shopping experience that Rakuten Ichiba provides, making it an attractive option for anyone looking to explore Japanese goods. The platform's blend of advanced technology and user-focused services sets it apart in the competitive e-commerce landscape.