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What is RangerMSP?

RangerMSP provides a cost-effective, on-premise Professional Services Automation (PSA) solution specifically designed for small to medium-sized IT service providers and managed service providers (MSPs). This innovative software streamlines the management processes of your IT services business, enabling you to operate both efficiently and securely. With its emphasis on improving customer service, increasing sales, and promoting business growth, RangerMSP is recognized for its intuitive and user-friendly interface. The installation process is quick and uncomplicated, allowing you to start working within minutes, and it requires minimal training, making it suitable for users of all skill levels. You will be pleasantly surprised by how swiftly it facilitates task tracking and operational management. Since its launch in 2004, RangerMSP has continuously improved based on valuable feedback from users, ensuring it aligns with your unique needs. Your data is safeguarded on a server that you control, whether it is housed on-premise or in the cloud, granting you the ability to manage security protocols and access the database for external reporting. Furthermore, the robust API enables seamless integration and customization options. The database remains open, ensuring your data is permanently yours, which is a significant advantage. This unwavering commitment to user empowerment and control distinctly positions RangerMSP in the competitive realm of IT management solutions, giving you peace of mind in your operations. Moreover, the software's adaptability to various business models enhances its appeal to a wider range of users.

What is Naverisk RMM & PSA?

Naverisk offers elegantly straightforward RMM and Service Desk software that serves as a robust, user-friendly, all-inclusive platform for automating IT services, thereby streamlining service delivery and lowering expenses. For over a decade, Naverisk has equipped MSPs and IT professionals with the tools necessary to provide outstanding IT support. With its advanced remote management and monitoring features, you can proactively identify and resolve issues before they impact users. By automating your IT services, you can significantly enhance your operational efficiency. The platform fully supports Windows, Linux, Mac, and SNMP devices, ensuring broad compatibility. Effective customer service relies on teamwork, and Naverisk’s service desk is specifically designed for IT experts and MSPs. It boasts powerful automation and collaboration features, enabling teams to work seamlessly together while integrating device management to swiftly address IT challenges. By fostering an environment of cooperation and efficient problem-solving, Naverisk empowers teams to deliver exceptional service.

Media

Media

Integrations Supported

ScalePad
Xero
IT Portal
Microsoft 365
QuickBooks Online
QuoteWerks
Simplesat

Integrations Supported

ScalePad
Xero
ConnectWise PSA
ConnectWise ScreenConnect
Datto RMM
Datto Workplace
ScalePad Lifecycle Manager
Splashtop Remote Support
e-automate

API Availability

API Availability

Pricing Information

$49.95 per month
Free Trial Offered?

Pricing Information

$110 per month

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RangerMSP

Date Founded

2004

Company Location

Israel

Company Website

www.rangermsp.com

Company Facts

Organization Name

Naverisk

Date Founded

2007

Company Location

New Zealand

Company Website

www.naverisk.com

Categories and Features

MSP

Not specified

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Project Management
Recurring Issues
Task Management

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Ticket Management

ITSM

Availability Management
Contract/License Management
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Resource Management
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Patch Management

Alerts/Notifications
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

Professional Services Automation

Billing & Invoicing
Client Portal
Project Management
Quote Management
Resource Management
Time & Expense Tracking

Remote Support

Diagnostic Tools
Real-time Chat
Screen Sharing
Surveys & Feedback

RMM

Not specified

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

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