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What is RapidStart CRM?

RapidStart CRM is recognized as the most user-friendly CRM option within the Microsoft ecosystem, having been built from the ground up with valuable input from a diverse group of users. You can begin using it in mere minutes, and shortly thereafter, you can easily link RapidStart CRM to Outlook or Microsoft Teams at no additional cost. Furthermore, the platform is entirely customizable, enabling you, your partners, or our support team to adjust it to meet your specific requirements. With our foundational data model, you have the adaptability to devise solutions for a wide range of business challenges. RapidStart CRM offers distinctive features such as one-click record creation through quick steps buttons, record hashtagging, the RapidStart settings application, thorough documentation dashboards, and a built-in video training toolkit for user assistance. Additionally, all of these features, along with many more, can be effortlessly integrated into RapidStart CRM with just a few clicks, making it a versatile solution for various business needs. This blend of ease of use and the ability to customize empowers users to fully leverage their CRM experience while ensuring that it meets their evolving demands. By enabling such flexibility, RapidStart CRM ensures that businesses can adapt and thrive in a rapidly changing environment.

What is CRM-gx?

You may have come across accounts of failed CRM implementations and the difficulties they present during execution. Reports from organizations like Gartner Group and Meta Group indicate that failure rates for CRM deployments can reach between 55-70%. Given such statistics, many businesses might wonder, "Is there a CRM solution that genuinely delivers results?" "Are there any CRM products that meet their commitments?" and "Can we realistically expect to implement a CRM solution successfully after making an investment?" The main challenge companies face is distinguishing between reality and the often inflated claims made in marketing materials. CRM vendors frequently describe their products as user-friendly, intuitive, and flexible. Yet, if all CRM solutions were truly as accessible and supportive as they claim, why do close to 70% of implementations fall short? The answer is quite simple and lies in obtaining insights from the users themselves. While developing CRM-gx, HydraNet engaged in extensive discussions with numerous users, ultimately creating a CRM system that resonates with sales professionals. This user-driven feedback played a crucial role in designing a solution that effectively meets real-world requirements and preferences, highlighting the importance of listening to the end-users in the development process. This approach ensures that the final product not only meets expectations but also enhances the overall user experience.

Media

Media

Integrations Supported

Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft Outlook
Microsoft Teams

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Forceworks

Company Location

United States

Company Website

www.rapidstartcrm.com

Company Facts

Organization Name

HydraNet

Company Website

www.hydranet.com

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

Sales Tracking

Activity Dashboard
Alerts / Notifications
Appointment Scheduling
Call Logging
Comments / Notes
Custom Reports
Document Management
Email Templates
Interaction Tracking
Lead Management
Lead Scoring
Pipeline Management
Reporting / Analytics
Task Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Distribution
Lead Nurturing
Lead Scoring
Lead Segmentation
Pipeline Management
Prospecting Tools
Source Tracking

Sales Force Automation

Call Management
Campaign Management
Channel Management
Commission Management
Contact Management
Contract Management
Customer Database
Email Marketing
Field Sales Management
Lead Management
Opportunity Management
Performance Metrics
Proposal Generation
Referral Tracking
Sales Forecasting
Territory Management

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