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What is Rapidr?

Rapidr enables the integration of customer insights into the product development process. You can analyze, gather, and structure feedback from various channels effectively. It helps prioritize feedback based on its potential business impact, ensuring the most critical insights are addressed first. Furthermore, you can keep customers informed by closing the feedback loop through notifications, developing a roadmap, or utilizing a built-in changelog feature. As a comprehensive customer feedback platform, Rapidr equips you with all the essential tools to not only listen to customer voices but also to analyze their input and ensure their concerns are acknowledged and acted upon. This holistic approach fosters stronger relationships between businesses and their customers, ultimately leading to more successful products.

What is Olvy?

Maintain a record of user feedback and changelogs while actively communicating with your users for better engagement. Dedicate time to thoroughly analyze and understand user difficulties, and ensure to follow up when needed. Work closely with your team to keep everyone on the same page regarding the action plan. Improve feature visibility and encourage user adoption by establishing a centralized hub for announcements. Leverage AI tools to effectively analyze and identify patterns, ensuring that you develop the most appropriate solutions. When you roll out a feature that has been requested by users, reach out with customized 1:1 messages to notify them. Translate your findings into concrete tasks for your team, and make important announcements directly through the app. Tailor notifications to align seamlessly with your user interface without requiring any coding efforts. Set up a dedicated website where users can leisurely explore previous feature updates at their convenience. This approach will not only boost feature adoption but also create a reliable release schedule, thereby building trust and credibility among users. Olvy has been crafted by an experienced team with an unwavering focus on security, privacy, and compliance from the outset, which safeguards both your data and your users’ information. This robust commitment not only enhances user safety but also fortifies the confidence users have in your platform, ultimately enriching their overall experience. In doing so, you cultivate a loyal user base that feels valued and heard.

Media

Media

Integrations Supported

Integrations Supported

Asana
ClickUp
Crisp
Discord
GitHub
Google Chrome
Google Play
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Linear
Microsoft Teams
Slack
Telegram
X (Twitter)
Zapier
Zendesk

API Availability

API Availability

Has API

Pricing Information

$19/month
14-day free trial. No credit card required.
Free Trial Offered?

Pricing Information

$24 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Rapidr

Date Founded

2020

Company Location

United States

Company Website

rapidr.io

Company Facts

Organization Name

Olvy

Company Location

United States

Company Website

olvy.co

Categories and Features

Customer Feedback

Alerts / Notifications
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Screenshot / Screen Capture
User Testing Tools
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Not specified

Popular Alternatives

Popular Alternatives