Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Pipedrive Reviews & Ratings
    10,520 Ratings
    Company Website
  • Coevera Reviews & Ratings
    752 Ratings
    Company Website
  • ShareCRM Reviews & Ratings
    68 Ratings
    Company Website
  • TE Recruit Reviews & Ratings
    637 Ratings
    Company Website
  • Extole Reviews & Ratings
    71 Ratings
    Company Website
  • Dynamo Software Reviews & Ratings
    71 Ratings
    Company Website
  • SalesTarget.ai Reviews & Ratings
    119 Ratings
    Company Website
  • Gearset Reviews & Ratings
    305 Ratings
    Company Website
  • Creatio Reviews & Ratings
    586 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings

What is Rapitek CRM?

Rapitek CRM is a comprehensive enterprise CRM platform designed to help organizations manage customer relationships, optimize sales pipelines, and centralize business data in one system. The platform was created by a team of CRM professionals with more than ten years of experience and over 200 successful enterprise CRM projects. Their experience working with complex implementations inspired the development of a system that removes many of the barriers associated with traditional CRM platforms. Rapitek CRM can typically be implemented within two to four weeks, enabling businesses to begin using the system much faster than conventional enterprise solutions. Instead of operating in a shared SaaS environment, each customer receives a dedicated private server that ensures data isolation, security, and complete ownership. This approach also allows organizations to fully customize the CRM environment according to their workflows and operational requirements. The platform includes essential CRM features such as lead management, opportunity tracking, task management, email automation, and performance analytics. Rapitek CRM also supports integrations with multiple ERP systems, enabling automatic synchronization of customer data, invoices, and orders. AI-powered tools within the system assist teams by analyzing lead engagement, generating account insights, prioritizing tasks, and automating email communication with prospects. Businesses benefit from predictive analytics that help identify churn risks and improve customer engagement strategies. Implementation includes consulting, configuration, team training, and ongoing support to ensure successful adoption. By combining rapid deployment, advanced automation, and flexible customization, Rapitek CRM aims to deliver a powerful yet practical CRM solution for growing organizations.

What is HaloCSM?

HaloCSM is a unified customer management system intended to connect sales, marketing, and customer service activities on one platform. It gives organizations a shared environment for managing leads, opportunities, campaigns, communications, support interactions, reporting, and customer data. Sales teams can automatically capture leads, score them against an ideal customer profile, route them to the appropriate representative, and track activity throughout the deal cycle. Pipeline tools include stage-based automation, approvals, follow-up tasks, multi-pipeline support, deal histories, and weighted sales forecasting. Marketing capabilities can be used alongside sales and service workflows so teams do not have to maintain customer information across disconnected applications. HaloCSM keeps emails, sales activity, campaign touches, and support tickets connected to a common customer record, helping teams see the history of the relationship from initial engagement through renewal. The platform also includes AI functionality designed to support workflows, automation, productivity, and customer engagement. Business administrators can create and modify pipelines, fields, dashboards, and workflow rules without relying on lengthy consulting projects. Integration capabilities include a REST API, webhooks, sandbox environments, audit logs, and connections with tools used for email, telephony, ERP, accounting, calendars, and collaboration. Organizations can deploy HaloCSM through Halo Cloud, private cloud environments, or on-premise infrastructure while using features such as SSO, SAML, OIDC, role-based access controls, and audit logging. HaloCSM is positioned as an alternative to fragmented customer management stacks for organizations that want sales, marketing, service, automation, reporting, integrations, and security capabilities under a single pricing and product structure.

Media

No images available

Media

Integrations Supported

Amazon Seller Central
Autotask PSA
Azure AI Translator
Facebook
Forethought
Freshdesk
GfK Etilize
Google
Microsoft 365
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
OpenAI
Salesforce
Shopify
Splunk Cloud Platform
Trustpilot
WhatsApp
X (Twitter)
Zapier
bvoip

Integrations Supported

Amazon Seller Central
Autotask PSA
Azure AI Translator
Facebook
Forethought
Freshdesk
GfK Etilize
Google
Microsoft 365
Microsoft Dynamics 365 Business Central
Microsoft System Center Operations Manager (SCOM)
OpenAI
Salesforce
Shopify
Splunk Cloud Platform
Trustpilot
WhatsApp
X (Twitter)
Zapier
bvoip

API Availability

Has API

API Availability

Has API

Pricing Information

$25/user/month
Free Version
Free Trial Offered?

Pricing Information

£59 per user per month
All inclusive - no tiered options.
Price per user decreases as you grow
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rapitek

Date Founded

2018

Company Location

Turkey

Company Website

rapitek.com

Company Facts

Organization Name

HaloCSM

Company Location

United Kingdom

Company Website

www.usehalo.com

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Popular Alternatives

CRMPlus Reviews & Ratings

CRMPlus

DailyMails

Popular Alternatives

CompanyHub CRM Reviews & Ratings

CompanyHub CRM

CompanyHub
Vallum Halo Manager Reviews & Ratings

Vallum Halo Manager

Vallum Software
ZYNO CRM Reviews & Ratings

ZYNO CRM

Elite Mindz
Fidelis Halo Reviews & Ratings

Fidelis Halo

Fidelis Security