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What is Cendyn Rate Match?

An effective suite of conversion rate optimization tools can significantly enhance your direct booking numbers. By demonstrating to your guests that your rates are on par with or even better than those offered by online travel agencies (OTAs), you instill confidence in them to book directly with you. One notable tool, Rate Match®, utilized by thousands of hotels worldwide, has been shown to boost conversion rates by an impressive 56% on average. With Rate Match, you maintain control over your pricing strategy and can achieve unprecedented levels of direct bookings, regardless of whether you manage a single hotel or a chain of properties. The system provides immediate alerts when it detects a lower price listed elsewhere, allowing you to react swiftly. Additionally, you have the flexibility to either match the price or enable the lower rate for immediate booking based on your preferences. This tool gives you the capability to adjust your rates by as little as 1% to align with an OTA's pricing. Ultimately, this approach not only helps you secure a greater number of bookings but also enhances your revenue per visitor while helping to maintain your average booking value. By leveraging such tools, hotels can thrive in a competitive market and achieve sustainable growth.

What is Flexibook?

The Flexibook online booking platform, paired with its channel management capabilities, guarantees uniform pricing across all distribution channels while enabling your hotel's official site to provide the most favorable rate assurance. This feature motivates potential guests to compare prices and eventually reserve their stay directly through your website using the hotel’s exclusive Flexibook system at appealing prices. Leveraging the Flexibook channel manager allows you to efficiently enhance your hotel’s digital footprint and boost overall booking performance. The initial cost consists solely of the setup fee for the channel manager, followed by a monthly subscription that fluctuates depending on the number of channels you choose to integrate. This arrangement not only improves the guest experience but also fine-tunes revenue management strategies for your establishment. Moreover, the seamless integration of these tools can lead to increased customer loyalty and repeat bookings, further benefiting your hotel's bottom line.

Media

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Media

Integrations Supported

Cendyn Booking Engine

Integrations Supported

Cendyn Booking Engine

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cendyn

Date Founded

1996

Company Location

United States

Company Website

go.cendyn.com/cendyn/sourceforge/rate-match

Company Facts

Organization Name

Flexibook

Date Founded

2012

Company Location

Germany

Company Website

www.flexibook.com

Categories and Features

Pricing Optimization

Channel Analysis
Competing Product Analysis
Forecasting
Market Analysis
Multi-Store Management
Price List Management
Price Optimization Automation
Pricing Analytics
Profitability Analysis
Scenario Planning

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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