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What is RateMyService?

Elevate your surveys to be captivating, accessible, and true representations of your brand's essence and objectives. With our top-notch setup time, you can swiftly gather valuable insights from your customers. Integrating surveys into your existing email campaigns is as easy as a single click—our solution makes it simple with just a quick copy-and-paste. This feature transforms every email into a chance for your customers to provide feedback that can drive your growth forward. It's crucial to address this feedback in a timely manner to foster robust relationships with clients and mitigate any risk of dissatisfaction. Tailor your survey and call-to-action in any language that resonates best with your target audience. Analyzing your performance is key to success, and you can access all your metrics neatly compiled in the Reporting tab, offering you essential insights to refine your strategy. Keeping a pulse on customer opinions is vital as it fuels continuous enhancement and long-term success. Furthermore, by actively engaging with your customers through well-designed surveys, you not only gather feedback but also demonstrate that their opinions truly matter to you and your brand.

What is Marcom Robot Customer Feedback Tool?

Collect and assess customer feedback through online surveys that measure CSAT, CES, and NPS. Marcom Robot's feedback software makes it easier to grasp customer sentiment, gauge loyalty, and reveal authentic views regarding your products, services, or team interactions. Unlike other customer feedback solutions, Marcom Robot stands out by providing crucial features, a user-friendly experience, and cost-effective pricing plans. Furthermore, Marcom Robot allows for both single-question and multi-question surveys, ensuring a thorough collection of feedback. This comprehensive tool empowers you to design, launch, analyze, and address customer feedback efficiently. With the ability to create and distribute one-click surveys in mere minutes, you can utilize interactive formats such as smiley faces, thumbs up/down, star ratings, and more. Our user-friendly survey builder enables you to craft multi-question surveys with various formats, including single-choice, multiple-choice, yes/no options, and radio buttons. You also have the convenience of ready-to-use templates for CSAT, CES, and NPS surveys, further simplifying the feedback process. Explore the ease of boosting customer engagement and satisfaction by leveraging the innovative features Marcom Robot has to offer, and watch as your insights turn into actionable strategies.

Media

Media

Integrations Supported

ActiveCampaign
Gmail
Google Business Profile
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Marketo
Microsoft 365
Microsoft Outlook
Salesforce
Salesforce Marketing Cloud Account Engagement
Zapier

Integrations Supported

ActiveCampaign
Gmail
Google Business Profile
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Marketo
Microsoft 365
Microsoft Outlook
Salesforce
Salesforce Marketing Cloud Account Engagement
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$16 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RateMyService

Company Website

www.ratemyservice.io

Company Facts

Organization Name

Marcom Robot

Company Location

United States

Company Website

www.marcomrobot.com/customer-feedback-tool

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

NPS

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