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What is RateTiger?
RateTiger is an all-encompassing platform designed for hotel management, adhering to rigorous standards like ISO, PCI, and GDPR. Valued by top hoteliers, it promotes a secure and effective method for online distribution and channel management. With over twenty years of expertise in the industry, we deliver vital tools and innovative technology to foster the growth of your business. The RateTiger Channel Manager serves as a contemporary solution for hotel management, facilitating seamless integration between your property management system and countless direct and indirect demand channels. By providing real-time updates on availability, rate accuracy, and reservation confirmations directly within your system, it empowers effective performance monitoring and supports revenue enhancement. Furthermore, the RateTiger Central Reservation System (CRS) acts as an essential hub for overseeing room bookings and availability across various properties and channels. This integration includes all booking platforms, such as OTAs, wholesalers, metasearch engines, GDSs, and your own branded website, guaranteeing a unified and efficient operation. With RateTiger, hoteliers can significantly boost their operational efficiency and enhance their competitive edge in the market. This comprehensive approach ultimately positions RateTiger as an indispensable partner for hotels striving to optimize their distribution strategies.
What is Customer Alliance?
Established in Berlin in 2009, Customer Alliance has since partnered with numerous chain and independent hotels globally, supported by a dedicated team of over 90 staff members. Their collaboration focuses on enhancing online reputations and boosting revenue for these establishments. One of their standout solutions enables hotels to gather, share, analyze, and report guest reviews from various online platforms. By utilizing this tool, hotels gain valuable insights into their operational performance. Consequently, this understanding helps them to cater more effectively to their guests' needs, ultimately leading to increased financial success. The impact of Customer Alliance's offerings is profound, as they empower hotels to thrive in a competitive market.
API Availability
Has API
API Availability
Has API
Pricing Information
$948.00/year
Free Trial Offered?
Free Version
Pricing Information
79.00€ / month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
RateTiger
Date Founded
2001
Company Location
United Kingdom
Company Website
www.ratetiger.com
Company Facts
Organization Name
CA Customer Alliance GmbH
Date Founded
2009
Company Location
Germany
Company Website
www.customer-alliance.com/en
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label