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What is Ratesight?

Increasing the volume of reviews starts with prioritizing customer satisfaction and active engagement. You commit to delivering the highest quality service or product to your customers. Let the Ratesight platform highlight your outstanding offerings to a broader audience. By entering a customer's mobile number or email, you can kickstart the feedback process through tailored SMS or email communications. If you have limited contact details for your customers, we provide web page integration options for lead generation and app support designed for in-person kiosks. Once customers are onboarded into the system, they can receive regular marketing messages. They will then be asked how likely they are to rate your business and recommend it to others. This efficient process not only makes it easy for customers to share their experiences, but it also benefits your business. Gathering reviews enhances your online presence and shapes a positive perception among potential clients. A robust collection of reviews can greatly impact the choices made by future customers, leading to increased trust and engagement with your brand. Moreover, as reviews accumulate, they can serve as a powerful testament to your business's reliability and quality.

What is Field Solution Group?

Utilize the strength of positive reviews to keep a leading position in your field. By gathering more favorable feedback, you can build a higher level of trust with potential clients than your competitors. Search engines will recognize your extensive positive presence online, which can improve your search rankings and make your business a go-to choice for newcomers. Additionally, you can boost your local search visibility while effectively monitoring your reputation on over 300 review sites. It's vital to ensure that your business is visible in the correct spaces when potential customers are searching. A single unfavorable review can deter as many as 30 prospective clients, highlighting the necessity of addressing concerns head-on. Our automated system allows your business to tackle negative experiences before they are aired publicly, enabling you to manage customer relations proactively. We equip you with the means to turn adverse situations into positive experiences by facilitating prompt communication with unhappy customers, ensuring you seize every chance to enhance your service. By focusing on customer satisfaction and adept feedback management, your business can not only survive but flourish in an increasingly competitive market. This proactive approach will not only safeguard your reputation but also foster a loyal customer base that drives long-term success.

Media

Media

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

Integrations Supported

Facebook
Google Business Profile
Tripadvisor
YP (Yellow Pages)
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ratesight

Date Founded

2016

Company Location

United States

Company Website

ratesight.com

Company Facts

Organization Name

Field Solution Group

Date Founded

2015

Company Location

United States

Company Website

www.fieldsolutiongroup.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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