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What is RatingFlow?

RatingFlow is a cutting-edge solution for managing reviews that helps local businesses increase their number of 5-star Google reviews while keeping negative feedback under wraps. Instead of sending every customer to your Google listing and relying on randomness, RatingFlow utilizes an intelligent rating threshold that directs pleased customers (those giving ratings of 4-5 stars) straight to Google, while gently steering unhappy customers (1-3 stars) towards a private feedback form for your management. This approach not only boosts your public ratings but also ensures that any potential negative reviews, which could damage your reputation, are delivered directly to your inbox, giving you the chance to address those concerns proactively. Furthermore, the platform is designed with ease of use in mind for business owners who may lack technical skills; with just one click, you can link your Google Business Profile, set your rating threshold, and customize the feedback funnel with your own branding, including logos and color schemes, allowing you to get started in as little as five minutes. By simplifying the feedback process, RatingFlow not only helps businesses enhance their online visibility but also fosters a stronger relationship with their customers by actively addressing their concerns.

What is Fetch Review?

Encouraging your clients to provide feedback has become quicker and more straightforward than ever. Fetch Reviews is recognized as a leading solution for review management in the current marketplace. With its user-friendly dashboard, the platform simplifies the entire review management experience, making it easy to dispatch review requests and monitor the history of client interactions. Studies show that a remarkable 88% of consumers consider reviews before making a purchase, while 63% are more likely to choose businesses that display favorable reviews. This insight has motivated us to facilitate a seamless process for clients to express their opinions directly, ensuring their perspectives are acknowledged prior to any public review publication. By giving clients the chance to submit feedback manually, you can tackle any issues they might bring up, which in turn boosts your reputation and increases customer satisfaction. Consequently, this approach not only cultivates a healthier interaction with your clients but also helps prevent negative reviews from arising in the first place, leading to a more favorable overall customer experience. Engaging effectively with your clients can turn potential criticism into constructive dialogue.

Media

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Integrations Supported

Google Business Profile

Integrations Supported

Google Business Profile
Airbnb
Facebook
Tripadvisor
Yelp

API Availability

API Availability

Pricing Information

$97/month
Free Trial Offered?

Pricing Information

$19.99 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

RatingFlow

Company Location

United States

Company Website

ratingflow.co

Company Facts

Organization Name

Fetch Review

Date Founded

2024

Company Location

Australia

Company Website

fetch.review/

Categories and Features

Review Management

Not specified

Categories and Features

Review Management

Not specified

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