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Ratings and Reviews 0 Ratings

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features
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support

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What is RatingFlow?

RatingFlow is a cutting-edge solution for managing reviews that helps local businesses increase their number of 5-star Google reviews while keeping negative feedback under wraps. Instead of sending every customer to your Google listing and relying on randomness, RatingFlow utilizes an intelligent rating threshold that directs pleased customers (those giving ratings of 4-5 stars) straight to Google, while gently steering unhappy customers (1-3 stars) towards a private feedback form for your management. This approach not only boosts your public ratings but also ensures that any potential negative reviews, which could damage your reputation, are delivered directly to your inbox, giving you the chance to address those concerns proactively. Furthermore, the platform is designed with ease of use in mind for business owners who may lack technical skills; with just one click, you can link your Google Business Profile, set your rating threshold, and customize the feedback funnel with your own branding, including logos and color schemes, allowing you to get started in as little as five minutes. By simplifying the feedback process, RatingFlow not only helps businesses enhance their online visibility but also fosters a stronger relationship with their customers by actively addressing their concerns.

What is Five Star?

Five Star Hotel Software Corporation is dedicated to creating, selling, installing, training on, and supporting an exclusive suite of fully integrated software solutions specifically designed for hotels and resorts. Since our launch in 1994, we have consistently prioritized the needs of our clients, incorporating their feedback to develop hotel software that is not only user-friendly and highly reliable but also remarkably cost-effective due to its low support requirements. Over the last five years, we have achieved an outstanding record of receiving fewer than 0.3 after-hours support calls per hotel each year, which reflects our strong commitment to reliability and customer satisfaction. Additionally, we pledge a rapid 20-minute response time for all support requests, reinforcing our dedication to providing exceptional service. Five Star Hotel Software Corp offers two primary software suites: Full Five Star and Five Star Lite. The Full Five Star program caters to hotels with more than 44 rooms, as well as smaller establishments that provide premium services, such as luxurious resorts or boutique inns. Both software suites effortlessly integrate with a variety of supplemental modules available from Five Star, delivering comprehensive solutions for all aspects of hotel management. This integrated strategy not only boosts operational efficiency but also enables our clients to devote more attention to creating outstanding experiences for their guests, ultimately fostering long-term loyalty and satisfaction. Our commitment to innovation ensures that we continuously evolve our offerings to meet the ever-changing needs of the hospitality industry.

Media

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Media

Integrations Supported

Google Business Profile

Integrations Supported

API Availability

API Availability

Pricing Information

$97/month
Free Trial Offered?

Pricing Information

$1495
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

RatingFlow

Company Location

United States

Company Website

ratingflow.co

Company Facts

Organization Name

Five Star Hotel Software

Date Founded

1994

Company Location

Canada

Company Website

www.fivestarhotelsystems.com

Categories and Features

Review Management

Not specified

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Extended Stay
Loyalty Program
Marketing Automation

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