Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Community Phone Reviews & Ratings
    4.7 out of 5 stars 1,649 Ratings
    Company Website for Community Phone
  • Numa Reviews & Ratings
    5.0 out of 5 stars 14 Ratings
    Company Website for Numa
  • CallHub Reviews & Ratings
    4.4 out of 5 stars 428 Ratings
    Company Website for CallHub
  • Signalmash Reviews & Ratings
    4.9 out of 5 stars 16 Ratings
    Company Website for Signalmash
  • DialedIn Reviews & Ratings
    4.8 out of 5 stars 625 Ratings
    Company Website for DialedIn
  • 800.com Reviews & Ratings
    4.5 out of 5 stars 2,435 Ratings
    Company Website for 800.com
  • DialerAI Reviews & Ratings
    4.8 out of 5 stars 5 Ratings
    Company Website for DialerAI
  • Omnilert Reviews & Ratings
    4.2 out of 5 stars 26 Ratings
    Company Website for Omnilert
  • PageDNA Reviews & Ratings
    5.0 out of 5 stars 40 Ratings
    Company Website for PageDNA
  • iPlum Reviews & Ratings
    4.5 out of 5 stars 9,148 Ratings
    Company Website for iPlum

What is Rave 911 Suite?

The Rave 911 Suite equips emergency management personnel, first responders, and 9-1-1 operators with advanced tools to effectively manage, dispatch, and respond to crises. With Smart911, users can access essential information about the caller, including their name, address, medical history, and even photos. Additionally, the system allows for the documentation of notes to keep track of frequent callers. First responders can initiate two-way text messaging, receive live video feeds, and communicate with bystanders during an incident. For planning and analysis related to emergency responses, users can connect to a web-based registry that includes information sourced from residents and details about populations with functional needs. Moreover, Rave's 911 Response solution enhances the preparedness of first responders, enabling them to respond more swiftly to unforeseen events. Call takers can efficiently record incoming calls and monitor caller frequency, while also accessing a comprehensive view that includes past tickets and relevant notes about each caller. This comprehensive suite ultimately works to enhance communication and coordination among all parties involved in emergency response.

What is OpsTel Speed?

Our software provides contact center operations staff with the ability to make independent adjustments to Call Taker skills configurations, removing the reliance on support teams that would normally manage these changes. It features real-time management capabilities, allowing for effective monitoring and tracking of Call Taker availability. This system ensures that contact center operations can swiftly adapt to unexpected changes in call volume and different arrival patterns. Furthermore, it facilitates the advanced scheduling of ongoing projects and initiatives. The software also permits the temporary management of Call Taker "On-Phone" availability, which allows for quick modifications to skills configurations without needing IT support. Importantly, it automatically reverts any temporary adjustments to the skills configurations, thereby upholding stability once those changes are no longer required. This holistic strategy significantly boosts operational efficiency and adaptability in the ever-changing landscape of contact center operations, ultimately leading to improved service delivery and customer satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Rave Mobile Safety

Date Founded

2004

Company Location

United States

Company Website

www.ravemobilesafety.com/products/rave-911-suite-smart911/

Company Facts

Organization Name

OpsTel Services

Date Founded

2010

Company Location

United States

Company Website

opstel.com

Categories and Features

Law Enforcement

Dispatching

Categories and Features

Popular Alternatives

Rave Aware Reviews & Ratings

Rave Aware

Rave Mobile Safety

Popular Alternatives

Tyler Enterprise CAD Reviews & Ratings

Tyler Enterprise CAD

Tyler Technologies
CritiCall Reviews & Ratings

CritiCall

Biddle Consulting Group
Globitel E-911 Reviews & Ratings

Globitel E-911

Globitel
Rave Panic Button Reviews & Ratings

Rave Panic Button

Rave Mobile Safety
365 CAD Reviews & Ratings

365 CAD

365Labs