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What is ReFrame Engage?

Transform your customer experience with cutting-edge conversational intelligence that redefines industry benchmarks. Our context-aware solutions empower organizations to provide outstanding service through a singular, powerful platform. By enabling seamless interactions across multiple channels, we facilitate effortless communication with your clientele. This context-driven strategy nurtures substantial relationships with customers, simplifying the process of connection. Engage acts as an all-encompassing platform tailored for industries focused on improving and optimizing customer interactions, thereby significantly boosting service quality. Employees are able to handle tasks efficiently from any location at any time, utilizing any mobile device at their disposal. To customize our offerings to meet your distinct needs, we provide a comprehensive assessment questionnaire that outlines your specific requirements. Additionally, you have the ability to configure staff, departments, divisions, and locations while also creating personalized appointment time slots that fit your business's operational necessities, ensuring top-notch service delivery at every level. This level of adaptability allows businesses to craft appointment windows that align perfectly with their operational strategies, thereby enhancing overall efficiency and maximizing customer satisfaction. Moreover, continuous feedback mechanisms can be integrated to further refine service offerings and meet evolving customer expectations.

What is Calendar 365?

Introducing Calendar 365 for Dynamics CRM - Your Ultimate Solution for Mastering Time Management! Elevate your organization, productivity, and command over your schedule with Calendar 365 for Dynamics CRM. This groundbreaking calendar extension is designed to seamlessly integrate with Microsoft Dynamics CRM, revolutionizing your approach to managing tasks, appointments, and overall time. Whether you are part of a sales team, provide customer support, or oversee projects, Calendar 365 is a vital tool for boosting efficiency and keeping on top of your daily obligations. Discover the features tailored to enhance your team's productivity: - Seamless Integration - Intuitive User Interface - Customizable Views - Color-Coded Scheduling - Smart Reminders - Collaborative Features for Teams - Mobile Accessibility - Support for Various Time Zones - In-Depth Analytics and Reporting - Strong Security and Privacy Protections With Calendar 365, you are not merely organizing time; you are taking full control of it, enabling you and your team to reach new heights of efficiency and success. This tool empowers you to not only meet deadlines but also to exceed expectations in every aspect of your work life.

Media

Media

No images available

Integrations Supported

Google Cloud Platform
Microsoft Dynamics 365
Microsoft Office 2021
Microsoft Outlook
WhatsApp

Integrations Supported

Google Cloud Platform
Microsoft Dynamics 365
Microsoft Office 2021
Microsoft Outlook
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$599 yearly (1-10 users)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

WSD Digital

Company Location

United States

Company Website

reframesolutions.com/engage/

Company Facts

Organization Name

AppJetty

Date Founded

2006

Company Location

India

Company Website

www.appjetty.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Calendar

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

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