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What is ReachFive?

Improving the customer experience can be effectively accomplished with advanced identity management approaches. The realm of Customer Identity and Access Management (CIAM) is undergoing notable changes, with a shift in emphasis from simply analyzing big data to prioritizing structured and useful customer identity insights. The way customers interact with brands is evolving rapidly, as the lines between digital and physical experiences continue to fade. For organizations to thrive, they must deliver a fluid and tailored customer journey across multiple channels, which necessitates the proficient collection, management, security, and application of customer identity data. ReachFive’s CIAM solutions enable businesses to create a unique user experience through a unified and integrated platform. Our solutions aid in acquiring and recognizing customers, guarantee the accurate collection of first-party data, and facilitate the development of detailed customer profiles, while also enhancing personalized marketing through smooth integrations that drive both revenue growth and customer loyalty. By harnessing these innovative capabilities, businesses can concentrate on building meaningful and lasting relationships with their customers, ensuring their needs are met efficiently. Ultimately, this commitment to relationship-building can lead to long-term success and customer satisfaction.

What is Akamai Identity Cloud?

Providing personalized customer experiences while maintaining strong security measures is crucial. The Akamai Identity Cloud acts as a cloud-native, Software as a Service (SaaS) solution that effectively optimizes customer identity and access management (CIAM). Designed specifically for applications aimed at consumers, the Identity Cloud presents a scalable infrastructure that enables the transformation, oversight, and interaction with millions of customers smoothly. It offers a range of customizable features for registration, authentication, and single sign-on (SSO), along with tools for managing user consent and preferences, seamless integration with marketing technology, and sophisticated data analytics functions. By bolstering customer data security, it simplifies compliance with privacy laws while preserving a superior customer experience. Companies reliant on high scalability, optimal performance, and user satisfaction frequently seek the support of Identity Cloud for their critical applications. Moreover, it facilitates quick deployment of omnichannel access via SSO and supports an extensive variety of authentication methods, such as social logins, directory services, and OpenID Connect (OIDC), ensuring a flexible and intuitive user journey. The adaptability to diverse consumer requirements positions Identity Cloud as a significant resource for any organization striving to improve customer interaction and loyalty. In an increasingly digital landscape, its robust features not only enhance security but also foster trust and engagement among users.

Media

Media

Integrations Supported

AB Tasty
Adobe Campaign
Alibaba Cloud
Amazon Web Services (AWS)
Boundless Automation
Drupal
Google Cloud Platform
Microsoft Azure
Next Identity
OAuth
RadiantOne
Salesforce Commerce Cloud
Splio
Trusona

Integrations Supported

AB Tasty
Adobe Campaign
Alibaba Cloud
Amazon Web Services (AWS)
Boundless Automation
Drupal
Google Cloud Platform
Microsoft Azure
Next Identity
OAuth
RadiantOne
Salesforce Commerce Cloud
Splio
Trusona

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ReachFive

Date Founded

2014

Company Location

France

Company Website

www.reachfive.com

Company Facts

Organization Name

Akamai Technologies

Date Founded

1998

Company Location

United States

Company Website

www.akamai.com/us/en/products/security/identity-cloud.jsp

Categories and Features

Customer Identity and Access Management (CIAM)

Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning

Categories and Features

Customer Identity and Access Management (CIAM)

Access Certification
Access Management
Analytics / Reporting
Automatic User/Device Recognition
Behavioral Analytics
Credential Management
Data Security
Multi-Factor Authentication (MFA)
Privacy / Consent Management
Real Time Notifications
Self-Service Portal
Single Sign On
User Provisioning

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