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What is ReachOut Suite?

ReachOut Suite is a free cloud-based software designed for field service management, enabling service companies to effectively coordinate and enhance their field operations. This user-friendly platform boasts numerous features that help technicians and managers perform their tasks more swiftly and efficiently. With smart mobile-optimized forms, digitizing field service operations becomes a seamless process. For audits or inspections, data collection is both quick and precise. Additionally, ReachOut simplifies the recording of customer requests and provides technicians with the most efficient routes to their destinations. Users can monitor progress in real time, oversee the status of work, generate professional invoices instantly, and much more, ensuring that every aspect of field service management is streamlined for success. Overall, this comprehensive solution empowers teams to elevate their service delivery to new heights.

What is Plowdesk?

Plowdesk is a dedicated software solution tailored for snow removal businesses, allowing contractors to efficiently coordinate between their office teams and field crews across multiple storm routes. The platform includes a web-based dashboard that provides tools for managing customers and properties, optimizing routes, tracking crews in real-time, documenting services, storing site images, and recording time for on-site tasks. Additionally, crews can access a mobile app to log their activities along their routes, even without an internet connection, with automatic synchronization of data once they are back online. Contractors can create seasonal estimates, set per-push charges, and implement tiered pricing, while also managing invoices, tracking payments, and sending customer notifications through AlertRanger. The free Operator plan allows for unlimited users and customers, supports management of up to three storm routes, and encompasses features for service logging, estimating, and invoicing. For $95 a month, the Contractor plan boosts functionality with enhanced team management and automation capabilities. Focused on the needs of snow contractors, Plowdesk serves both residential and commercial service sectors, ultimately simplifying the entire snow removal workflow for its users. This all-encompassing approach not only improves operational efficiency but also allows contractors to devote more time to delivering high-quality service rather than getting bogged down by administrative duties. As a result, Plowdesk significantly enhances the productivity and effectiveness of snow removal operations.

Media

Media

No images available

Integrations Supported

QuickBooks Online
Infince
Integry
Xero
ZoomInfo Talent

Integrations Supported

QuickBooks Online

API Availability

Has API

API Availability

Pricing Information

$9/user/month
Free (basic): $0/user/month (Forever free) - Get the essential service operations done.
Standard: $9/user/month; Perfect for small, growing businesses
Premium* (our pick): $15 per user/month - Best value and unlocks advanced features.
Ultimate: $25/user/month - The ultimate end-to-end ReachOut experience
Enterprise: Contact vendor

Pricing Information

$0
Operator is free indefinitely and includes up to three storm routes, unlimited users and customers, service logging, quotes, and invoices. Contractor is $95/month; prepaid-subscription discounts are available. Contractor's unlimited storm routes apply to residential service; confirm commercial terms.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Fingent

Date Founded

2003

Company Location

United States

Company Website

reachoutsuite.com

Company Facts

Organization Name

Plowdesk

Date Founded

2024

Company Location

United States

Company Website

www.plowdesk.com

Categories and Features

Appliance Repair

Not specified

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Client Database
Mobile Access
Multi-Location
Online Payments
Recurring Appointments

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Risk Assessment

Compliance

Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
Incident Management
Risk Management
Surveys & Feedback
Workflow / Process Automation

Electrical Estimating

Billing & Invoicing
Change Orders
Quotes / Proposals

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fire Inspection

Not specified

Home Inspection

Billing & Invoicing
Commercial Inspections
Photo Editing
Repair Estimates
Report Summary
Templates

HVAC

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Inspection

Appointment Management
Customer Database
Dispatch Management
Equipment Tracking
Photos In Reports
Report Templates

Landscape Management

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Irrigation Tracking
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling & Appointments
Work Order Management

Lawn Care

Billing & Invoicing
Customer Management
Employee Management
Equipment Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service Dispatch

Pest Control

Billing & Invoicing
Customer Service History
Dispatch Management
Fleet Management
Inventory Control
Mobile Access
Pest Activity Tracking
Pesticide Usage Tracking
Quotes / Estimates
Scheduling

Pool Service

Billing & Invoicing
Customer Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Work Order Management

Security System Installer

Billing & Invoicing
Customer Management
Inventory Management
Quotes / Estimates
Scheduling
Work Order Management

Snow Removal

Not specified

Survey

Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Skip Logic

Work Order

Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management

Categories and Features

Snow Removal

Not specified

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