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What is Real Geeks?

CRM automation streamlines operations, saving both time and financial resources. Real Geeks and external lead sources feed directly into a comprehensive CRM platform designed to monitor and cultivate leads throughout the entire sales process. Agents receive instant notifications via SMS and email as soon as new leads are generated. They can filter leads based on various criteria, such as user behavior, saved preferences, location, and pricing. This allows agents to strategically target prospects and engage them effectively. Real-time activity monitoring enables agents to identify active leads who are currently interacting with the website. To further enhance agent engagement, the system automatically searches for leads’ social media profiles online. Agents are promptly alerted and encouraged to follow up with leads that show high levels of engagement. The system also automatically assigns leads based on their geographical area and the source from which they originated. Furthermore, all communications are seamlessly synchronized with the agents' email accounts and integrated into the CRM, ensuring a smooth workflow and consistent communication. This level of automation not only boosts efficiency but also enhances the overall effectiveness of lead management.

What is HighEngage?

HighEngage is a cutting-edge customer service platform powered by AI, designed to enable companies to provide instant support, handle customer questions at any hour, and reduce the load on their support teams. By leveraging artificial intelligence that adapts from their website content, documents, FAQs, and specialized knowledge, HighEngage ensures that teams can offer rapid and accurate answers without keeping customers waiting. The installation process is quick and intuitive, requiring no coding expertise, and it can be effortlessly integrated into any website or web application. Moreover, when the AI encounters an issue it cannot resolve, it can escalate the conversation to a human agent, transform inquiries into support tickets, or assist in lead generation for potential future interactions. Specifically designed for growing businesses and support teams, HighEngage not only enhances response times and elevates customer satisfaction but also reduces the frequency of repetitive inquiries, ultimately helping to convert more website visitors into paying clients. This streamlined method not only improves the efficiency of support operations but also cultivates deeper connections between businesses and their clientele, fostering a more positive customer experience overall. Through its innovative features, HighEngage sets a new standard for customer service in the digital age.

Media

Media

Integrations Supported

Pipedrive
Axis LMS
BombBomb
CallRail
Constant Contact
Copper
Facebook
Google Forms
Integrately
Leadpages
Mojo
Open House Wizard
Raklet
Stackreaction
Trello
Zapier
leadpops

Integrations Supported

Pipedrive
Calendly
Google Drive

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$15/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

Real Geeks

Date Founded

2009

Company Location

United States

Company Website

www.realgeeks.com

Company Facts

Organization Name

HighEngage

Date Founded

2014

Company Website

highengage.com

Categories and Features

Real Estate CRM

Campaign Management
Client / Property Matching
Contact Management
Dashboard
Email Marketing
Interaction Tracking
Lead Management
Property Alerts
Referral Tracking
Segmentation

Real Estate Marketing

Not specified

Categories and Features

AI Customer Service

Not specified

Chatbot

Human Takeover
Reporting / Analytics

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