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What is Real Review Response?

Customer feedback and reviews are vital in influencing business outcomes and guiding the decisions of prospective clients. Real Review Response provides a comprehensive solution that increases the volume of reviews while guaranteeing that each one receives outstanding customer service, productive re-marketing efforts, and tailored SEO tactics. As an online reputation management tool, it aims to establish trust, strengthen credibility, and encourage growth by fostering genuine connections with clients through automation and the expertise of skilled writers and creatives. Users have the option to easily input emails into the system, or we can often integrate with existing frameworks to streamline communication with customers. Our proficient writers meticulously craft responses to each review, highlighting superior customer service while also promoting additional offerings through strategic SEO methodologies. The platform supports API connections to top review sites, which enables smooth data integration into R3. After integration, our carefully curated team of writers produces insightful responses that reflect empathy, incorporate pertinent keywords for SEO optimization, and identify opportunities for promoting extra services, ultimately enhancing the customer experience. By focusing on nurturing these connections, businesses can effectively manage their online reputation while building a loyal customer base that feels appreciated and listened to. Additionally, this approach not only benefits customer retention but also serves as a powerful marketing tool in attracting new clients.

What is Max Feedback?

Every business strives to ensure customer satisfaction, hoping that those happy patrons will spread the word about their positive experiences. Max Feedback is crafted to assist you in monitoring customer sentiments regarding your company in the online sphere. If you're looking to gain deeper insights into customer opinions but are unsure of how to start, there's no need for concern; our platform takes care of everything seamlessly. Just sign up, and you’re ready to go. Whether you are starting a new business or navigating a competitive market, creating buzz on well-known social media sites is essential for success. While you might worry about managing reviews across numerous platforms, there's no need to stress. Our system integrates smoothly with Yelp, Google, and Facebook, automating feedback requests to ensure you seize every chance to connect with your customers. Moreover, cultivating an online community centered around your brand can greatly boost your visibility and enhance your overall reputation, making it easier for potential customers to discover and trust your offerings. Engaging consistently with your audience will not only strengthen relationships but also encourage loyalty.

Media

Media

Integrations Supported

R3
Yelp

Integrations Supported

R3
Yelp

API Availability

Has API

API Availability

Has API

Pricing Information

$4.99 per month
Free Trial Offered?
Free Version

Pricing Information

$99.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Real Review Response

Company Website

realreviewresponse.com

Company Facts

Organization Name

Max Feedback

Date Founded

2016

Company Location

United States

Company Website

www.maxfeedback.com

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

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