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What is RealWork?

RealWork Labs offers a tailored software solution for home service businesses that turns each job into a "beacon," effectively communicating with nearby residents by connecting authentic reviews, images, and specifics about the service to the precise locations where it was performed. The platform streamlines the review solicitation process using various channels, such as email, text messages, or direct capture through its mobile app, while leveraging artificial intelligence to craft responses to customer reviews; it also allows homeowners to share their insights on popular platforms like Google or Facebook. By integrating location-based reviews with job site images, it cultivates trust within the community, enabling users to build engaging narratives and portfolios that can be featured on widgets or websites, ultimately highlighting genuine work and attracting quality leads. Additionally, alongside a wide array of integrations with CRM systems and websites, RealWork effectively automates the dispatch of review requests, captures visual content, and shares information in accordance with established workflows, while employing AI to formulate job descriptions and generate tailored responses. Moreover, it incorporates geo-grid tracking to improve visibility within neighborhoods, positioning itself as an essential resource for businesses aiming to enhance their local footprint. This innovative approach not only streamlines the review process but also deepens the relationship between service providers and the communities they serve, fostering a sense of connection and trust that benefits all parties involved.

What is LocalImpact?

LocalImpact is a reputation management platform designed to help businesses collect more customer reviews and manage their online reputation. With LocalImpact, businesses can automatically send review requests by SMS, email, or shareable links to encourage customers to leave reviews on Google and other major review sites. All reviews are synced into one dashboard so teams can easily monitor feedback and respond quickly. The platform also helps businesses showcase their best reviews. Display customer reviews on your website using customizable widgets and share them across social media to build trust with potential customers. By simplifying review collection and management, LocalImpact helps businesses strengthen their online reputation, improve search visibility, and attract more customers.

Media

Media

Integrations Supported

Facebook
17hats
Axis LMS
BookingKoala
CompanyCam
Contractor Foreman
Encircle
Google
HubSpot CRM
Marketing 360
SalesRabbit
Salesforce
Salesmate
Service Fusion
The Customer Factor
Thryv
Workiz
monday AI work platform

Integrations Supported

Facebook
Google Business Profile
Zapier

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$19/month
Discounts available for multi-location businesses.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

RealWork

Date Founded

2020

Company Location

United States

Company Website

www.realworklabs.com

Company Facts

Organization Name

LocalImpact

Date Founded

2017

Company Location

Canada

Company Website

localimpact.com

Categories and Features

Review Management

Not specified

Categories and Features

AI Review Management

Not specified

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
White Label

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