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What is Realtime-XLS?

Strengthen customer loyalty while increasing profitability with every interaction. Our innovative loyalty platform operates in real-time, effectively tracking and rewarding all customer transactions to ensure a distinctive and seamless experience for users. Central to our powerful system is Realtime-XLS, which boasts a flexible rules engine that continuously monitors and rewards every engagement and transaction across multiple channels instantly. Leveraging Realtime-XLS allows you to gain critical insights into your customers' behaviors related to banking, spending, and redemption, making it an essential resource for nurturing loyalty and enhancing profit margins. Moreover, our versatile solution supports a variety of value propositions, including coalition loyalty programs, point redemption options, merchant-funded promotions, and comprehensive bank-wide loyalty initiatives. With a complete set of standard APIs, seamlessly integrating loyalty programs into your current payment or banking systems, along with front-end and mobile applications, is an effortless task, ultimately elevating the customer experience. This strategic approach not only fosters customer loyalty but also significantly strengthens your overall business framework, paving the way for sustained growth and success.

What is Boltzmann CLP?

It is quite surprising that despite the plethora of technologies and tools at their disposal, numerous organizations are still unable to find adequate solutions to their problems. Our software solutions enable businesses to effectively manage and organize customer data, implement and automate their own Customer Loyalty and Rewards Programs, and carry out in-depth analyses of customer insights. For firms operating in the manufacturing or service industries, the ongoing challenge of motivating and rewarding a widespread network of Dealers, Distributors, and Channel Partners remains significant. We facilitate a smooth integration with the organization’s existing ERP systems and various billing solutions, ensuring the efficient operation of a Rewards Engine, regardless of whether a third-party Catalogue Service Provider is utilized. Furthermore, we offer expert advice on communication strategies and support integration with SMS gateways, mobile applications, and email systems to improve customer engagement and outreach initiatives. This all-encompassing strategy not only optimizes business processes but also significantly enhances satisfaction levels among both customers and partners, ultimately leading to stronger business relationships. In turn, this can create a more robust and loyal customer base, fostering long-term success.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Collinson Group

Date Founded

1989

Company Location

United Kingdom

Company Website

www.collinsongroup.com/loyalty-and-customer-engagement/loyalty-engines/realtime-xls

Company Facts

Organization Name

Seretos Consulting

Company Website

www.boltzmann.in/loyalty-solutions/

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

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