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What is Deep Freeze Reboot to Restore?

Faronics' Reboot to Restore Technology guarantees that endpoints remain shielded from harm, with Deep Freeze representing the apex of workstation protection. The implementation of this technology secures both the configuration files and the essential operating systems on servers and workstations alike. Once installed, the software establishes a baseline, which determines the state the computer will revert to following a reboot. Its proprietary technology skillfully redirects duplicate data away from the hard drive to an allocation table, ensuring that the original data's integrity is maintained. The development of Reboot to Restore was driven by the need for a practical, user-friendly alternative to conventional methods. Computers frequently accessed by numerous users, such as those in educational institutions, libraries, hospitals, and public kiosks, are susceptible to a variety of system and security risks. Users frequently encounter issues like the presence of unwanted files or malware infections when attempting to install new software, highlighting the critical necessity for a dependable restoration solution in shared environments. This innovative technology not only fortifies security but also simplifies system management in settings characterized by high user turnover, making it an invaluable asset for any organization. Furthermore, its user-friendly design ensures that even non-technical users can effectively utilize the system without extensive training.

What is HelpWire?

HelpWire is a remote support solution compatible with Windows, macOS, and Linux. Technicians can invite users to a session through a shared link, eliminating the need for the person receiving support to register an account or provide login details. For ongoing maintenance or unresolved issues, technicians can enable unattended access and reconnect to the device later without requiring the user to join another session. The connection can also be restored automatically after the remote computer restarts. HelpWire is designed to provide responsive control by prioritizing direct peer-to-peer communication. If a direct route cannot be established because of network restrictions, the service automatically uses a relay connection instead. Remote sessions are secured with TLS and AES-256 encryption. Core features: - Account-free client access – users can join a support session directly from an invitation link without registration or credentials. - Automatic reconnection after reboot – resume work on the remote device once it restarts. - Windows UAC elevation – handle tasks that require administrator privileges during a remote session. - Cross-device file transfer – exchange files between the technician’s and client’s computers while connected. - Linux Wayland compatibility – provide support on Ubuntu 22.04+, Fedora, and other distributions that use Wayland as their standard display system. - Parallel remote connections – allow a technician to support several clients simultaneously or enable multiple operators to work within one session. - All-monitor access – view and control every display connected to the client device from a single workspace. - Two-factor authentication – strengthen account security with an additional verification step. - Compatibility with restricted networks – establish remote support connections in firewall-controlled environments without complex network configuration.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Faronics

Date Founded

1996

Company Location

Canada

Company Website

www.faronics.com/technology/reboot-to-restore

Company Facts

Organization Name

Electronic Team, Inc.

Date Founded

2001

Company Location

United States

Company Website

www.helpwire.app/

Categories and Features

Endpoint Protection

Activity Log
Antivirus
Application Security
Behavioral Analytics
Device Management
Encryption
Signature Matching
Web Threat Management
Whitelisting / Blacklisting

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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