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What is Rebounce?

A considerable portion of failed subscription payments does not succeed in being resolved during a retry phase, mainly due to reasons such as expired cards, 3D Secure prompts, and general declines from banks that necessitate customer action, and regrettably, many customers remain oblivious to the fact that their payment has not gone through. Rebounce provides seamless integration with payment processors like Stripe, Paddle, or Square in a matter of moments; when a payment fails, it examines the reason for the decline, initiates retries only when appropriate, and engages with customers through a streamlined series of communications via email, SMS, or WhatsApp, offering a direct link to a page where they can update their card details or confirm 3D Secure without needing to log in. Furthermore, this communication chain halts immediately once the invoice is paid. Our data indicates that 44% of customers who clicked on the payment link successfully completed their transactions on the site, a stark difference compared to the paltry 5.5% recovery rate achieved through automated retries. Additional functionalities include notifications for card expiration sent 30 days in advance, weekly updates on recovery efforts, and a complimentary 90-day audit of your Stripe account that is accessible in a read-only format and requires no registration. The pricing model is transparent: the Starter plan costs $3.50 per month, the Growth plan is priced at $14 per month, and the Scale plan is offered at $39 per month, all while taking no commission from the revenue that is recovered. By utilizing these features, businesses can significantly improve their strategies for recovering payments while also enhancing customer satisfaction.

What is ProfitWell Retain?

Stop losing money due to issues with credit card transactions. ProfitWell Retain® merges exceptional subscription knowledge with advanced algorithms that utilize vast datasets to reclaim customers. This problem of customer churn is likely something you were unaware of, as credit card failures represent your largest source of churn. Unfortunately, many businesses fail to recover these customers because they do not fully grasp the extent of the payment failure issue. ProfitWell Retain® stands out by combining superior customer service with top-tier data analytics, achieving the highest recovery rate in the industry. It is the only solution that takes care of recovery management on your behalf. By harnessing both data and expertise, we continually enhance our recovery rates. As a subscription-based company, ProfitWell only charges based on performance, ensuring you get value for your investment. With billions of data points analyzed, ProfitWell has identified the key factors impacting recovery and developed strategies to win back lost customers effectively. Understanding these dynamics is essential for optimizing your revenue and reducing churn effectively.

Media

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Media

Integrations Supported

Stripe
Paddle
Square Payments

Integrations Supported

Stripe
Braintree
Chargebee
Databox
Maxio
ProfitWell
Recharge
Recurly
Zapier
Zuora

API Availability

API Availability

Has API

Pricing Information

$3.50/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Rebounce

Date Founded

2026

Company Location

Brazil

Company Website

rebounce.dev

Company Facts

Organization Name

Paddle

Date Founded

2012

Company Location

United States

Company Website

www.profitwell.com/churn-reduction-software

Categories and Features

Categories and Features

Churn Prevention

Not specified

Customer Retention

Not specified

Recurring Billing

Dunning Management

Subscription Management

Dunning Management

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