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What is Records?

Effortlessly create forms and obtain meaningful video feedback in a flash. Our user-friendly form creator makes it easy to gather responses for surveys, team evaluations, and additional purposes. Setting up your data collection points is quick, allowing you to enter your questions and collect video testimonials from users within minutes. You have the option to select from predefined questions or personalize your own to better fit your needs. Every recording will be showcased in your distinct branding, including your logo, adding a polished element to your project. This efficient approach not only boosts participant engagement but also delivers valuable insights that can inform decision-making. Your feedback process will be transformed into a dynamic experience that benefits both you and your audience.

What is HelpGent?

HelpGent is an innovative WordPress plugin that streamlines the creation of interactive, multi-step forms while allowing users to manage customer interactions seamlessly from the WordPress dashboard. It supports diverse communication channels such as text, voice messages, video, and screen recordings, enabling teams to review and respond to customer inputs at their convenience. The plugin features a dynamic question presentation through conditional logic and floating bubbles, and is capable of capturing incomplete responses. Furthermore, it includes a customer portal and an inbox for efficient response management, offering guest access via email links to enhance accessibility. HelpGent can be utilized for multiple purposes, including customer support, lead generation, onboarding new clients, processing job applications, gathering feedback, collecting testimonials, and conducting pre-qualification assessments. Users who opt for paid tiers gain access to advanced features, such as improved form functionalities, in-depth response summaries, better lead collection, and integrations with platforms like Google Drive and Bunny Storage. Installation within a WordPress environment is straightforward, and the plugin supports various storage solutions for managing media content, ensuring a smooth user experience. Its adaptability and intuitive design render it an essential tool for businesses striving to improve customer engagement and optimize their communication strategies, ultimately fostering stronger client relationships and enhancing operational efficiency.

Media

Media

No images available

Integrations Supported

Integrations Supported

Google Drive

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$0
The free version includes limited features. Paid annual plans start at $79/year for one site, and lifetime licenses start at $199 one-time. Features and site limits vary by plan.
Free Version

Supported Platforms

SaaS

Supported Platforms

On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Records

Company Website

www.records.so/

Company Facts

Organization Name

SovWare

Date Founded

2017

Company Location

Bangladesh

Company Website

wpwax.com/helpgent/

Categories and Features

Online Form Builders

Not specified

Video Recording

Not specified

Video Testimonial

Not specified

Categories and Features

Online Form Builders

Not specified

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