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Recoupt is an AI-driven subscription payment recovery platform designed to help SaaS companies reduce involuntary churn and recover revenue lost from failed Stripe subscription payments. The platform focuses on eliminating silent revenue leakage caused by issues such as expired cards, insufficient funds, payment processing errors, and declined transactions that often result in unintended customer cancellations. Recoupt improves recovery outcomes through intelligent retry scheduling that adapts retry timing and workflows based on the specific payment failure reason rather than using a one-size-fits-all retry approach. For example, expired cards bypass unnecessary retries and immediately trigger dunning communications, while insufficient funds failures are timed around likely payroll cycles to maximize successful recovery attempts. The platform includes fully branded three-step dunning email sequences that escalate from friendly reminders to urgent payment update requests while directing customers to Stripe’s secure hosted billing portal for one-click payment updates. Businesses can customize these dunning communications to maintain brand consistency and create smoother customer retention experiences throughout the recovery process. Recoupt provides a centralized real-time dashboard where SaaS companies can monitor revenue at risk, active recoupments, recovery rates, failed invoices, recovered payments, and revenue loss metrics with detailed transaction visibility. The platform connects to Stripe through secure OAuth integration, allowing businesses to deploy recovery automation in minutes without SDK installations, manual API setup, or webhook configuration. Sensitive payment information never touches Recoupt’s servers because Stripe handles all PCI compliance and payment processing, helping businesses maintain strong security and compliance standards.
What is ProfitWell Retain?
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Media
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Integrations Supported
Stripe
Braintree
Chargebee
Databox
Maxio
ProfitWell
Recharge
Recurly
Zapier
Zuora
Integrations Supported
Stripe
Braintree
Chargebee
Databox
Maxio
ProfitWell
Recharge
Recurly
Zapier
Zuora
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Recoupt
Date Founded
2025
Company Location
Unted States
Company Website
recoupt.io
Company Facts
Organization Name
Paddle
Date Founded
2012
Company Location
United States
Company Website
www.profitwell.com/churn-reduction-software
Categories and Features
Categories and Features
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics