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What is Recupra?

Recupra serves as an effective solution to the revenue challenges often neglected by front desk operations, tackling issues like unfilled appointment slots, patient no-shows, and those who have disengaged from treatment. Utilizing a suite of specialized AI agents, each designed for a particular function, the platform enhances clinic efficiency. The Reminder Agent is responsible for confirming upcoming appointments and facilitating rescheduling during calls. Meanwhile, the Waitlist Agent proactively reaches out to patients on the waitlist whenever cancellations occur to fill those slots promptly. The No-Show Agent follows up with patients who missed their appointments, assisting them in rebooking. Concurrently, the Reactivation Agent targets patients who haven't visited the clinic in some time to encourage their return. Additional agents handle patient intake, perform follow-ups, and resolve typical administrative queries. Each of these agents integrates smoothly with the clinic’s existing Electronic Health Records (EHR), ensuring accurate updates to the official calendar and patient records. They engage in natural conversations over the phone, skillfully managing objections and transferring calls to human staff for intricate issues when necessary. Moreover, Recupra complies with HIPAA regulations and is prepared to sign a Business Associate Agreement to uphold this commitment. Its pricing model is outcome-based, meaning clinics only pay when an agent successfully books an appointment, secures a confirmation, or recovers a missed visit, making it a financially viable choice for healthcare providers. This innovative strategy not only boosts operational efficiency but also greatly enhances patient involvement and loyalty, fostering a more robust relationship between healthcare providers and their patients. Ultimately, Recupra represents a significant advancement in how clinics can optimize their scheduling and patient management practices.

What is ActiumHealth?

ActiumHealth is redefining patient communications with its AI-driven, multimodal engagement platform designed exclusively for healthcare organizations. Having automated over 50 million patient calls and 100 million messages, it leads the industry in scale and efficiency, surpassing competitors by more than 10x. The platform unifies voice, SMS, chat, and email, providing an integrated communication hub that improves scheduling, prescription management, billing, and preventative outreach. Its intelligent agents are trained to handle medical terminology, compliance needs, and urgent requests, ensuring patients receive timely, accurate, and empathetic support. ActiumHealth augments staff capacity by instantly managing routine interactions while escalating complex issues to human operators, creating a balance between automation and personal care. Its measurable impact includes a 40% drop in abandoned call volume, 70% of calls routed through AI agents, and tens of millions in incremental revenue for major health systems. Providers like Nebraska Medicine, Virtua Health, and MemorialCare cite improvements in accessibility, multilingual support, and seamless integration with EHR systems. The platform continuously learns from interactions, refining accuracy and offering actionable insights to staff. Built with enterprise-grade compliance, it adheres to HIPAA, HITRUST, HL7, and FHIR standards to maintain data security and patient trust. By combining automation, compliance, analytics, and human augmentation, ActiumHealth empowers healthcare providers to elevate patient experiences and drive sustainable growth.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$5
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Puppeteer AI

Date Founded

2023

Company Location

United States

Company Website

recupra.com

Company Facts

Organization Name

ActiumHealth

Date Founded

2014

Company Location

United States

Company Website

actiumhealth.com

Categories and Features

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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