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What is Recurly?

Our collaborative partnership and innovative platform enhance and expedite every element of the subscription lifecycle, including plans, pricing strategies, promotional offers, subscriber management, payment optimization, recurring billing, churn reduction, and revenue recognition. Recurly offers: - Scalability: Designed for growth, our platform seamlessly adjusts to your changing requirements, enabling you to enter new markets and expand operations without disruption. - Subscription Insights: Leverage data-driven analytics to understand subscriber behaviors and preferences, empowering you to make informed decisions that strengthen your financial performance. - Subscriber Retention: We excel in retention strategies through tailored personalization that boosts customer engagement and effective churn management solutions. - Profitable Growth: Our technology goes beyond mere sustainability; it actively accelerates growth by promoting operational efficiency and nurturing innovation, ensuring your business not only survives but thrives in a competitive landscape.

What is Churn Solution?

Churn Solution is an all-encompassing retention platform specifically designed for subscription-based enterprises, emphasizing the importance of maintaining existing customers instead of seeking new ones to fill the gaps. Revenue decline from subscriptions typically manifests in two significant forms that are frequently overlooked by many organizations: voluntary churn, where customers choose to cancel their subscriptions actively, and involuntary churn, which occurs due to payment complications such as expired credit cards or blocked transactions, resulting in unintentional cancellations. Churn Solution proficiently tackles both forms of churn by implementing cancellation procedures that reveal the true reasons behind customer departures, while also offering targeted retention strategies that may include options like pausing subscriptions, modifying plans, or providing customized offers rather than standard discounts. Moreover, the platform incorporates intelligent retries, in-app alerts, and follow-up messages via email and SMS to recover failed payments, complemented by win-back campaigns aimed at re-engaging former subscribers by addressing their individual reasons for leaving. Through sophisticated analytics, Churn Solution delivers valuable insights into save rates, the factors driving cancellations, and the revenue that has been successfully regained. It offers smooth integration with widely-used payment processors such as Stripe, Braintree, WooCommerce, Paid Memberships Pro, and RecurPay, in addition to supporting webhooks to enhance its capabilities. By capitalizing on these features, businesses can markedly boost their customer retention rates, which in turn can lead to a substantial improvement in their overall financial performance. Ultimately, investing in a solution like Churn Solution can transform the way subscription businesses manage customer relationships, making it an essential tool for sustainable growth and long-term success.

Media

Media

Integrations Supported

Braintree
Stripe
ActiveCampaign
Airbyte
Aritic Sales
Canopy
CustomerSuccessBox
Gmail
GrowSurf
HubSpot Customer Platform
Ikigai
Intercom
Nimble
Retently
Rippling
Vitally
WiserNotify
Y42
Zephr

Integrations Supported

Braintree
Stripe

API Availability

API Availability

Pricing Information

$0.00/month
Starter plan:
- $0/month for first 12 months
- $40k/month in revenue included

Professional & Elite plans available with custom pricing
Free Trial Offered?

Pricing Information

$50/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Recurly

Date Founded

2010

Company Location

United States

Company Website

www.recurly.com

Company Facts

Organization Name

Churn Solution

Company Location

United States

Company Website

churnsolution.com

Categories and Features

B2B Payment

Not specified

Billing and Invoicing

Billing Portal
Contact Database
Customizable Invoices
Dunning Management
Invoice History
Multi-Currency
Online Invoicing
Online Payments
Payment Processing
Recurring/Subscription Billing
Tax Calculator

Churn Prevention

Not specified

Payment Processing

ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Recurring Billing

Recurring Billing

Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

Revenue Recognition

Not specified

SaaS Billing

Not specified

Subscription Management

Cancellation Management
Discount / Coupon Management
Dunning Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management

Usage-Based Billing

Not specified

Categories and Features

Churn Prevention

Not specified

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