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What is Red Ant?

Red Ant's RetailOS is an advanced clienteling platform designed to enhance the omnichannel retail experience. This solution includes a wide array of applications such as clienteling, assisted sales, omnichannel point of sale, actionable analytics, and machine learning, all aimed at fostering seamless customer journeys. The Clienteling application provides store associates with comprehensive customer insights like purchase history, wish lists, sizing, preferences, and communication records, enabling them to offer tailored service in both in-store and online settings. Additionally, the Assisted Sales feature allows associates to instantly access the complete product catalog, making it easier to provide informed recommendations and efficiently close sales. The Omnichannel POS system ensures that transactions can be conducted flexibly across various channels, allowing customers to enjoy a unified checkout experience no matter how they choose to shop. Actionable Analytics presents timely data insights that support effective store management, while the SellSmart Machine Learning component utilizes cognitive technology to significantly improve business operations. This interconnected ecosystem not only enhances the overall customer experience but also promotes greater operational efficiency for retail businesses, ultimately positioning them for sustained success in a competitive landscape. Such comprehensive tools empower retailers to meet customer expectations more effectively than ever before.

What is Concierge by Mad Mobile?

Discover the premier mobile point of sale solution designed for retail environments. With Concierge, an innovative mPOS system, you can revolutionize your retail operations by enhancing customer satisfaction and streamlining workflows. Delight your customers through tailored clienteling and the convenience of endless aisle options. Empower your sales associates with a holistic view of each client, equipping them with resources to build strong relationships and improve sales outcomes. The endless aisle feature enables seamless omnichannel inventory access, allowing for the capture of additional sales opportunities. Equip your team with mobile virtual selling tools to unlock their full selling potential. Leverage communication methods such as text, email, and chat to create personalized shopping experiences and drive online sales. Integrate vital product features directly into the mobile POS to aid in effective sales closures. Moreover, optimize order management and fulfillment processes for your associates, whether they are handling BOPIS (buy online, pick up in-store), curbside pickup, or home delivery, to ensure a seamless and satisfying shopping experience for every customer. With these robust capabilities, Concierge not only enhances the retail experience but also strategically positions your business for thriving success in a rapidly evolving marketplace. Embrace the future of retail with Concierge and watch your sales soar.

Media

Media

Integrations Supported

Integrations Supported

Aptos Retail Cloud
IBM Cloud
Oracle Cloud Infrastructure
SAP Cloud Platform
Salesforce
VisualTouch

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

Red Ant

Date Founded

1999

Company Location

United Kingdom

Company Website

www.redant.com

Company Facts

Organization Name

Mad Mobile

Date Founded

2010

Company Location

United States

Company Website

www.madmobile.com

Categories and Features

Clienteling

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Categories and Features

Clienteling

Not specified

Point of Sale

Not specified

Retail Management

Not specified

Retail POS Systems

Not specified

Virtual Shopping

Not specified

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