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What is Red Ant?

Red Ant's RetailOS is an advanced clienteling platform designed to enhance the omnichannel retail experience. This solution includes a wide array of applications such as clienteling, assisted sales, omnichannel point of sale, actionable analytics, and machine learning, all aimed at fostering seamless customer journeys. The Clienteling application provides store associates with comprehensive customer insights like purchase history, wish lists, sizing, preferences, and communication records, enabling them to offer tailored service in both in-store and online settings. Additionally, the Assisted Sales feature allows associates to instantly access the complete product catalog, making it easier to provide informed recommendations and efficiently close sales. The Omnichannel POS system ensures that transactions can be conducted flexibly across various channels, allowing customers to enjoy a unified checkout experience no matter how they choose to shop. Actionable Analytics presents timely data insights that support effective store management, while the SellSmart Machine Learning component utilizes cognitive technology to significantly improve business operations. This interconnected ecosystem not only enhances the overall customer experience but also promotes greater operational efficiency for retail businesses, ultimately positioning them for sustained success in a competitive landscape. Such comprehensive tools empower retailers to meet customer expectations more effectively than ever before.

What is Manhattan Active Retail?

The retail industry is undergoing a significant transformation, shifting from traditional B2B models to B2C and even B2B2C frameworks, as companies work diligently to navigate a marketplace where digital interactions play a pivotal role in nearly every transaction; in such a dynamic environment, the ability to quickly adapt can determine whether a business thrives or falters. As the merging of online and offline shopping experiences becomes commonplace, retailers need to be prepared to sell, engage, and fulfill orders across multiple platforms seamlessly. Manhattan Active® Omni distinguishes itself by delivering an integrated solution for sales, engagement, and fulfillment through a singular cloud-native application, providing the essential flexibility and scalability required to address the complexities of omnichannel customer interactions. This cloud-developed platform features a robust suite of order management, inventory control, fulfillment processes, customer engagement tools, and point-of-sale functionalities, ensuring that it remains current and highly responsive. By leveraging this cutting-edge technology, retailers can not only optimize their operations but also significantly enhance customer service levels and boost profitability in an ever more competitive landscape. In essence, embracing such innovative solutions is crucial for retailers aiming to stay ahead in a world where consumer expectations are continuously evolving.

Media

Media

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup

Integrations Supported

Cleo Integration Cloud
FreightExchange
Manhattan Active Point of Sale
Powerfleet
Rayven
Zentup

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Red Ant

Date Founded

1999

Company Location

United Kingdom

Company Website

www.redant.com

Company Facts

Organization Name

Manhattan Associates

Date Founded

1990

Company Location

United States

Company Website

www.manh.com/active/omni

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Retail POS Systems

Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Returns Tracking
Sales Tracking
Touch Screen
eCommerce

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

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