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Alcatel-Lucent Rainbow

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What is Red Box?

Collect voice data from a range of platforms, including both traditional and contemporary systems, whether they are hosted on-site or in the cloud. The advanced architecture of the upgraded Red Box platform is specifically engineered to support businesses of all sizes, enabling its well-established application to operate smoothly and expand in both cloud-based and on-premises environments. It consistently captures all voice interactions from both legacy and modern telephony systems, all managed through a single cohesive application framework. This all-encompassing solution guarantees that organizations can uphold clear and well-organized records of their voice communications across multiple channels, thereby enhancing operational efficiency and ensuring compliance.

What is Alcatel-Lucent Rainbow?

Rainbow provides user-friendly communication solutions that enhance collaboration through a range of tools, such as voice and video, effectively connecting people, machinery, and processes. Created entirely within Europe, this enterprise-grade cloud communication platform is supported by secure data centers located globally. The versatility of Rainbow allows organizations to select from on-premises, hybrid, or cloud deployment options that best fit their specific needs. Its open architecture, combined with robust telephony capabilities, supports seamless integration with existing telephony systems and the incorporation of various business workflows and other SaaS applications. Whether an organization seeks a self-sufficient environment in a private data center or a cloud solution that complements current assets while boosting collaboration, Rainbow offers tailored options to address those requirements. Furthermore, users have the ability to host or join audio and video meetings that can accommodate up to 120 participants, with the platform supporting as many as 12 simultaneous video streams for rich, interactive experiences. This adaptability empowers businesses to refine their communication approaches effectively to align with their changing requirements and ensure they remain competitive in their respective markets.