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What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

What is CROSSFIRE?

CROSSFIRE on the Web provides your Fire Department with an all-encompassing Record Management System (RMS) that can be accessed anytime and anywhere. Utilizing a standard web browser, users can engage with our intuitive, integrated platform that simplifies record management, making the entire process both efficient and user-friendly. This system enables prompt record handling and guarantees that all pertinent details about personnel, whether they are current or former members, are carefully stored, including essential health reports and immunization details. Capable of accommodating an unlimited number of employee records, the platform offers extensive data storage options. Furthermore, maintenance teams can conveniently log and access information related to vehicle and equipment servicing and repairs due to the straightforward data entry layout that enhances usability. By adopting this innovative system, your Fire Department can significantly improve its operational efficiency and ensure that vital information is always accessible whenever it is required, leading to better decision-making and service delivery.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

Retail Express
Unleashed

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Company Facts

Organization Name

ESMS

Date Founded

2004

Company Location

United States

Company Website

www.crossfiredata.com

Categories and Features

Categories and Features

Fire Department

Equipment Tracking

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