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What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

What is FIRECentral?

Our company is dedicated to providing innovative software solutions for incident reporting and fire management. FIRECentral has been specifically developed to align with NFIRS 5.0 standards for incident reporting and is available with fully integrated modules that allow your department to effectively oversee administrative duties, operational activities, prevention initiatives, training programs, and equipment management. We offer a robust records management system along with the capability to produce tailored reports and user interfaces that meet the unique needs of your department—all at a cost significantly lower than that of our competitors. Moreover, we take pride in our commitment to outstanding customer service within the industry. If your department is in need of a specific report, please don’t hesitate to contact us, as we excel in crafting customized reports that fit your requirements. Are you interested in refreshing your knowledge of FIRECentral or seeking additional training on specific modules or report generation? Just reach out to us! We can arrange training sessions either at your location or online to suit your convenience. Additionally, we develop personalized interfaces to further enhance your department's operational efficiency. Our ultimate goal is to guarantee that your experience with our software is not only seamless but also highly effective in meeting your operational goals. We believe that by prioritizing your needs, we can foster a long-lasting partnership that supports your department's mission.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Company Facts

Organization Name

Cross Central Software

Company Location

United States

Company Website

firecentralsoftware.com/index.html

Categories and Features

Categories and Features

Fire Department

Equipment Tracking
Incident Response Checklists
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