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What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

What is Fire Rescue Systems?

Fire Rescue Systems provides an all-encompassing suite of fire and rescue software tailored to tackle every element of emergency dispatch situations. Our platform excels in efficiency while remaining intuitive, making it ideal for high-pressure circumstances. Featuring a modular design, the system can be personalized to fit the unique requirements of any department, regardless of its size. With a broad selection of modules available, we effectively address a wide array of needs. Each module has been carefully optimized and thoroughly tested to guarantee peak performance and ensure user satisfaction. The Mobile Responder System (MRS) stands out as an integrated mobile app that delivers essential run information, allows users to check in for assignments, supports real-time messaging among team members, and offers GPS navigation to incident sites. This capability ensures that responders have critical tools at their disposal whenever they need them. Furthermore, our truck bay printers enhance efficiency by automating the generation of rip and run sheets, allowing vital information to be delivered quickly to speed up your response time. Whether dealing with 200 alarms or managing 20,000 across multiple jurisdictions, our Computer-Aided Dispatch (CAD) solution is powerful enough to meet any operational challenges with ease. This adaptability and efficiency solidify Fire Rescue Systems' reputation as a reliable ally in the realm of emergency response, making us a preferred choice for agencies striving to enhance their operational effectiveness.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

iOps360

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Company Facts

Organization Name

Fire Rescue Systems

Date Founded

1983

Company Location

United States

Company Website

www.firerescuesystems.com

Categories and Features

Categories and Features

EMS

Availability Indicator
Dispatch Monitoring
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Refusal Statements
Shift Management

ePCR

Not specified

Fire Department

Custom Map Views
Equipment Tracking
Event Calendar
Facility Pre-planning Data
In-Vehicle Navigation
Incident Response Checklists
Pictometry Imagery
Scheduling
Search

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