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What is RedAlert?

RedAlert is a fire department records management and operational administration platform developed by Alpine Software for municipal, career, volunteer, and combination fire departments. The software consolidates emergency response information, incident reporting, personnel administration, scheduling, training, fire prevention, and equipment management within a centralized database. Its incident reporting capabilities support National Emergency Response Information System (NERIS) standards through configurable reporting templates, automated narrative generation, validation controls, and electronic submission workflows. Computer-aided dispatch integrations automatically populate incident records with dispatch information and distribute relevant details to connected field applications. RedAlert Responder provides mobile emergency notifications, live firefighter response status, GPS routing, and access to hydrant locations, building hazards, and pre-incident plans. Its Mobile and MDT applications allow firefighters to review incident information, complete reports, inspect apparatus, and access operational records from phones, tablets, and vehicle-mounted devices. Personnel administration tools manage employee and volunteer profiles, shift schedules, training attendance, certification renewals, and departmental participation histories. Attendance management capabilities support fingerprint, key fob, and identification card check-ins through RedAlert Kiosk, along with LOSAP, stipend, pay-per-call, and point-based programs. Fire prevention functionality includes occupancy records, property inspections, permits, violation tracking, hazardous materials information, and fire investigation documentation. Asset management tools provide apparatus inventories, equipment inspections, SCBA tracking, hose testing, QR code scanning, preventive maintenance schedules, and work order management.

What is Marshal Eye?

Marshal Eye is an advanced application focused on incident management and evacuation, enabling organizations to respond effectively to fire alarms, emergencies, and critical situations through systematic, real-time coordination and reporting. The app empowers fire response team members to swiftly claim specific roles and responsibilities at the onset of an incident, while simultaneously displaying filled positions and facilitating live messaging to keep all team members informed and working in harmony throughout the event. Furthermore, administrators can customize sweep zones, delegate tasks, define roles, and configure alerts tailored to the unique features of any building or location. Participants receive immediate updates on their mobile devices or tablets, including time-stamped actions and communications that provide a thorough chronological record of the incident. Once an event has concluded, users can create detailed PDF or digital summary reports that outline role assignments, task completion times, key actions taken, and communications, which are essential for compliance, audits, and future enhancements. Additionally, the flexibility of Marshal Eye allows it to be utilized in managing a wide range of critical situations beyond just fire emergencies, making it an invaluable tool for organizations. By adopting this comprehensive approach, organizations can ensure they are thoroughly prepared to handle emergencies with efficiency and effectiveness.

Media

Media

Integrations Supported

Code3 Strategist

Integrations Supported

Adobe Acrobat Reader
Android
Apple iOS

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Alpine Software

Company Location

United States

Company Website

alpinesoftware.com/platform/

Company Facts

Organization Name

Marshal Eye

Date Founded

2023

Company Location

United Kingdom

Company Website

marshal-eye.com

Categories and Features

Categories and Features

Fire Department

Not specified

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