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What is RedHelper?

An online consulting tool is a powerful resource for facilitating immediate communication with visitors to your website, thereby boosting sales and providing outstanding customer support. While its user-friendly design and effectiveness are commendable, the presence of a disruptive consultant can negatively impact the visitor experience. To combat this issue, measures have been put in place to protect customers from unsatisfactory interactions. By monitoring visitor behaviors, gestures, and overall attitudes, a proficient sales assistant can accurately predict client needs. This skill is made possible through co-browsing technology, which enables you to track visitor interactions and significantly raise service standards. RedHelper consistently assesses the performance of individual employees in relation to the overall statistics of all operators in the system, offering personalized performance ratings. This real-time feedback not only allows operators to improve their efficiency and effectiveness but also incorporates elements of gamification and competition, motivating them to achieve better results. Such a system promotes not only a proactive customer service approach but also nurtures a driven workforce committed to reaching new heights of success. Ultimately, investing in these tools and strategies can lead to a remarkable transformation in how businesses engage with their customers.

What is HelloBox?

Successful enterprises frequently begin with impactful conversations. It is crucial to offer the communication platforms that your audience relies on daily. The HelloBox partnership program has been specifically crafted to boost your operational effectiveness. You have the opportunity to generate a stream of passive income while helping your clients refine their online strategies. Your branding can be prominently displayed on any client widget, and managing multiple client projects is made simple through our agency dashboard. Incorporating elements of social proof can vastly improve your conversion rates and bolster your reputation. Visitors will have access to the latest interactions, informed by HelloBox’s conversation metrics, which act as a compelling incentive by showcasing the actions of others and motivating your website’s visitors to engage. Furthermore, the focus button can be optionally included on the contact widget and at the bottom contact bar, which enhances visibility and encourages user interaction. Collectively, these features create a cohesive experience for you and your clients, paving the way for increased achievement. Ultimately, this integrated approach not only strengthens client relationships but also positions your business for long-term growth.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$30.00/month/user
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

RedHelper

Date Founded

2012

Company Location

Russian Federation

Company Website

redhelper.ru/

Company Facts

Organization Name

PixelHub

Date Founded

2018

Company Location

Spain

Company Website

gethellobox.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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