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What is Redpen?

Redpen streamlines the process of reporting bugs and user feedback, enabling teams focused on products and services to efficiently handle feedback by automatically gathering essential details for quick resolution. Redpen for Developers Equip product teams with tools that allow them to provide visual feedback, enriched with context that is automatically recorded, directly into their issue tracking platforms, which not only minimizes development expenses but also enhances the speed and effectiveness of feature deployment. Redpen for Service Customers can effortlessly report issues and provide feedback, facilitating the incorporation of user insights to promote ongoing enhancements to the product, ultimately lowering support costs and boosting customer satisfaction levels. Key Features Capture issues visually with screen recordings or screenshots, gather advanced diagnostics automatically, utilize an integrated diagnostic viewer, achieve seamless connectivity with various issue tracking and service desk systems such as Jira, Azure, HubSpot, GitHub, and more, along with the convenience of auto-filling templates for efficiency. Additionally, Redpen fosters collaboration among teams, ensuring that all stakeholders are aligned and informed throughout the feedback process.

What is Annot8?

Annot8 is a web-based solution crafted to streamline visual feedback and identify website issues for a range of stakeholders such as product teams, web agencies, designers, developers, and quality assurance testers. The platform incorporates an embeddable widget that allows users to leave comments on specific webpage elements, providing comprehensive feedback alongside the page URL, browser details, viewport information, and other session context. Teams can effectively oversee reports and conversations through a shared inbox, enabling them to prioritize tasks and assign responsibilities, while also gathering feature requests through forms and a public voting system. Feedback can be effortlessly routed to issue trackers, team communication platforms, or sent via webhooks for further processing. For users seeking enhanced functionalities, premium plans introduce AI-powered triage and an agent capable of creating draft pull requests for GitHub, ensuring these drafts require human validation before they are merged or deployed. Moreover, a free plan is available, permitting guest reviewers to offer their feedback without the need for an account, thereby facilitating easy contributions from any interested party. This all-encompassing tool not only simplifies collaboration but also significantly boosts the efficiency of web development initiatives while encouraging diverse input from users.

Media

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Media

No images available

Integrations Supported

Integrations Supported

Asana
Discord
GitHub
GitLab
Jira
Linear
Microsoft Teams
Slack
Trello

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$10/seat/month; free plan
Free plan: $0, with limits including 2 projects, 3 team seats, and 50 feedback threads per month. Pro: $8 per seat/month billed yearly or $10 per seat/month with monthly billing. Pro includes integrations and AI triage; the Agent plan allowance is 10 credits/month.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Ajmera Infotech

Date Founded

2012

Company Location

United States

Company Website

www.redpen.ai/

Company Facts

Organization Name

Quad Labs Technologies LLC

Company Location

United States

Company Website

www.annot8.app

Categories and Features

Design Collaboration

Not specified

Design Feedback

Not specified

Visual Feedback

Not specified

Categories and Features

Visual Feedback

Not specified

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