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What is Redpen?

Redpen streamlines the process of reporting bugs and user feedback, enabling teams focused on products and services to efficiently handle feedback by automatically gathering essential details for quick resolution. Redpen for Developers Equip product teams with tools that allow them to provide visual feedback, enriched with context that is automatically recorded, directly into their issue tracking platforms, which not only minimizes development expenses but also enhances the speed and effectiveness of feature deployment. Redpen for Service Customers can effortlessly report issues and provide feedback, facilitating the incorporation of user insights to promote ongoing enhancements to the product, ultimately lowering support costs and boosting customer satisfaction levels. Key Features Capture issues visually with screen recordings or screenshots, gather advanced diagnostics automatically, utilize an integrated diagnostic viewer, achieve seamless connectivity with various issue tracking and service desk systems such as Jira, Azure, HubSpot, GitHub, and more, along with the convenience of auto-filling templates for efficiency. Additionally, Redpen fosters collaboration among teams, ensuring that all stakeholders are aligned and informed throughout the feedback process.

What is Cluva?

Cluva is a modern visual feedback management, bug reporting, and collaboration platform created to help product teams, developers, QA professionals, stakeholders, designers, agencies, and clients capture, communicate, and resolve product feedback more efficiently across websites, web applications, software products, and digital interfaces. Built specifically to eliminate feedback chaos caused by disconnected communication channels such as spreadsheets, emails, Slack threads, documents, and project management tools, Cluva provides a unified workspace where feedback is captured with complete context and transformed into structured, developer-ready action items. The platform enables users to report issues directly on live websites and applications through screenshots, annotations, voice recordings, screen recordings, and contextual comments that clearly communicate bugs, UI issues, feature requests, workflow problems, and usability concerns. Cluva helps teams maintain clarity throughout the product feedback lifecycle by attaching contextual evidence and communication directly to each feedback item, reducing ambiguity and minimizing the need for repeated explanations or follow-up conversations. Integrated workflows and tool connectivity allow organizations to route feedback directly into existing development and project management systems, ensuring smoother collaboration between product managers, designers, QA teams, developers, stakeholders, and external clients. The platform also supports task visibility, progress tracking, issue management, and cross-functional alignment through centralized feedback dashboards that keep all participants informed about status updates and execution progress.

Media

No images available

Media

No images available

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$0
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ajmera Infotech

Date Founded

2012

Company Location

United States

Company Website

www.redpen.ai/

Company Facts

Organization Name

Cluva

Date Founded

2025

Company Location

India

Company Website

cluva.io

Categories and Features

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