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What is Redpen?

Redpen streamlines the process of reporting bugs and user feedback, enabling teams focused on products and services to efficiently handle feedback by automatically gathering essential details for quick resolution. Redpen for Developers Equip product teams with tools that allow them to provide visual feedback, enriched with context that is automatically recorded, directly into their issue tracking platforms, which not only minimizes development expenses but also enhances the speed and effectiveness of feature deployment. Redpen for Service Customers can effortlessly report issues and provide feedback, facilitating the incorporation of user insights to promote ongoing enhancements to the product, ultimately lowering support costs and boosting customer satisfaction levels. Key Features Capture issues visually with screen recordings or screenshots, gather advanced diagnostics automatically, utilize an integrated diagnostic viewer, achieve seamless connectivity with various issue tracking and service desk systems such as Jira, Azure, HubSpot, GitHub, and more, along with the convenience of auto-filling templates for efficiency. Additionally, Redpen fosters collaboration among teams, ensuring that all stakeholders are aligned and informed throughout the feedback process.

What is MarkUp?

MarkUp simplifies the process of gathering visual feedback. With this platform, you can obtain insights directly from your live website or any image, making it the leading choice for visual commenting on both images and websites. It serves as an excellent aid in your creative workflow, streamlining the entire process. By providing contextual feedback, it enables you to transition smoothly from design to development to publication without stress. Our solution is designed to save you precious time, ensuring your day runs more efficiently. MarkUp allows for easy testing on various devices, including tablets and smartphones, and lets you switch among different device types to avoid unexpected issues. You can invite an unlimited number of collaborators who can participate as guests—no signup required—and engage in viewing, creating, and resolving comments. Best of all, it’s available for free! MarkUp stands out as the perfect tool to foster collaboration within your team, whether you're starting a new project or wrapping up an existing one, ensuring everyone stays connected and aligned throughout the process.

Media

No images available

Media

Integrations Supported

Axis LMS
Loom
Microsoft Teams
Slack
Zapier

Integrations Supported

Axis LMS
Loom
Microsoft Teams
Slack
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$25 per month (paid annually)
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ajmera Infotech

Date Founded

2012

Company Location

United States

Company Website

www.redpen.ai/

Company Facts

Organization Name

Ceros

Date Founded

2012

Company Location

United States

Company Website

www.markup.io

Categories and Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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