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What is Reduct?

Reduct revolutionizes the way your team handles audio and video recordings by converting them into text that is not only searchable but also editable and easily shareable, making it as straightforward as managing written documents. You can conveniently import or upload audio or video files from any platform, whether it's from a video conferencing application or your local storage. Regardless of the format or codec, we take care of all the technical details, allowing you to focus solely on the content's message. Say goodbye to the burdensome task of extensive note-taking with our premium transcription services, which enable you to navigate recordings with ease by skipping over unimportant text sections. At critical moments, you can simply click on any word to trigger the related video playback, streamlining your review process. Quickly sift through long recordings to find specific discussion points, and even if you don't remember the exact wording, Reduct's advanced search capabilities allow you to uncover important concepts and patterns that go beyond simple words or phrases. This tool significantly enhances collaboration and comprehension among your team, creating an unprecedented level of efficiency and understanding in your workflow. In addition, Reduct empowers users to maintain focus on their projects while ensuring vital insights are never lost in lengthy discussions.

What is Dovetail?

Dovetail is an AI-native platform designed to help organizations build better products through continuous, automated customer intelligence. It ingests and analyzes a wide range of qualitative data, including interview transcripts, support tickets, usability test results, survey responses, and document analysis, transforming them into rich, actionable insights at lightning speed. Dovetail’s AI-powered chat interface enables teams to ask questions and get instant, cited answers from customer data, fostering data-driven decision-making. The platform integrates smoothly with collaboration tools like Slack and Microsoft Teams, ensuring that customer feedback is woven into everyday workflows. It also includes a recruitment feature, allowing teams to find and manage research participants from a pool of over 3 million verified consumers and professionals. Trusted by some of the world’s most innovative companies including Amazon, Atlassian, and Okta, Dovetail has proven ROI benefits—delivering over 200% return with payback in under six months. The platform supports a variety of roles such as product managers, UX researchers, designers, marketers, and customer success teams, making it versatile for enterprise-wide adoption. Dovetail continuously organizes feedback from disparate channels, alerts teams to emerging themes, and tracks trends over time, helping businesses stay close to their customers’ needs. Its enterprise-grade security and compliance features ensure data privacy and reliability. By simplifying the process of capturing and analyzing customer intelligence, Dovetail accelerates innovation and drives superior user experiences.

Media

Media

Integrations Supported

Facebook
Microsoft Teams
Airtable
Asana
Evernote
Freshdesk
Gmail
Google Cloud Platform
Google Drive
Google Meet
Jira Work Management
Microsoft OneNote
People.ai
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zapier
Zendesk
Zoom

Integrations Supported

Facebook
Microsoft Teams
Airtable
Asana
Evernote
Freshdesk
Gmail
Google Cloud Platform
Google Drive
Google Meet
Jira Work Management
Microsoft OneNote
People.ai
SurveyMonkey
Trello
Wufoo
X (Twitter)
Zapier
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Pricing Information

$29/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reduct

Company Location

United States

Company Website

reduct.video/

Company Facts

Organization Name

Dovetail Research

Date Founded

2017

Company Location

Australia

Company Website

dovetail.com

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Video Editing

3D Video Editing
Audio Tools
Brand Overlay
Collaboration
Media Library
Social Sharing
Speed Adjustment
Split / Merge
Supports HD Resolution
Text Overlay
Video Capture
Video Stabilization

Categories and Features

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Insight Engines

AI / Machine Learning
Augmented Analytics
Data Aggregation
Data Classification
Data Extraction
Data Source Connectors
Full Text Search
Intent Recognition
Multiple Data Sources
Search / Filter
Sentiment Analysis

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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Dovetail

Dovetail Research

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