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What is Refiner?

Refiner is a tool focused on enhancing customer satisfaction, crafted specifically for SaaS, eCommerce, and membership platforms. With our sleek and user-friendly survey widgets, you can pose any inquiries to your customers while they engage with your product, allowing them to respond in their own brand's environment and at the opportune moment. Refiner fits effortlessly into your current marketing and sales approaches, enabling the smooth synchronization of survey results with the tools you already utilize, such as your CRM, email marketing automation platform, or even Excel. This tool empowers you to deepen your understanding of your users, their requirements, and how you can assist them in achieving their objectives. Begin your journey today without any cost, and enhance your conversion and retention rates by gathering more insightful customer data. By leveraging this information, you can tailor your offerings to better meet the needs of your audience.

What is LeadScoring.AI?

LeadScoring AI stands out as a sophisticated lead-scoring platform that seamlessly integrates with major CRM systems to collect real-time data on customer engagements and analyze historical behaviors, pinpointing patterns that contribute to successful sales conversions. With a straightforward three-step approach—integrating with CRMs, training AI on anonymized datasets, and supplying actionable scores and insights within the CRM—the solution evolves by learning from lead interactions, identifying high-value prospects, and creating strategies to reengage those less likely to convert. Its PrivacyPurge IQ feature maintains GDPR compliance by automatically purging personal data, thereby mitigating bias in data handling, while intuitive dashboards provide insights into first-response rates, enhanced conversion statistics, and ROI improvements within a mere 30 days. By streamlining lead prioritization, reducing manual guesswork, and offering strategic recommendations within existing sales processes, LeadScoring AI significantly boosts teams’ conversion capabilities. Furthermore, the platform’s ability to consistently adapt and improve its scoring methodologies ensures that sales teams remain responsive to shifting market dynamics and evolving customer needs. This continuous evolution not only enhances operational efficiency but also fosters a more proactive sales environment.

Media

Media

Integrations Supported

Salesforce
ActiveCampaign
Asana
Gmail
Google Analytics
Google Contacts
Google Forms
HubSpot CRM
Instagram
Microsoft Dynamics 365
Mixpanel
Nango
Segment
Slack
Weekdone
X (Twitter)
Zapier
Zendesk
Zoho Analytics
Zoho CRM

Integrations Supported

Salesforce
ActiveCampaign
Asana
Gmail
Google Analytics
Google Contacts
Google Forms
HubSpot CRM
Instagram
Microsoft Dynamics 365
Mixpanel
Nango
Segment
Slack
Weekdone
X (Twitter)
Zapier
Zendesk
Zoho Analytics
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Refiner

Company Location

France

Company Website

refiner.io

Company Facts

Organization Name

LeadScoring.AI

Company Location

Spain

Company Website

www.leadscoring.ai/

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Product Analytics

Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Categories and Features

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