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What is Reflex Appointment?

Reflex Appointment offers the convenience of online booking for customers, enabling them to schedule appointments with your organization from any location at any time. Additionally, our user-friendly visitor registration process simplifies the sign-up for new users. This feature empowers businesses to enhance their customer service and increase engagement. Educational institutions and care facilities can also leverage this software to optimize time management. Service providers gain significant advantages from this appointment tool, which enhances their ability to assist clients while improving operational efficiency. Furthermore, our appointment scheduling tool integrates seamlessly with Outlook and Office 365, facilitating easy coordination of meetings with staff members. Visitors can complete their registration at our designated counter by simply entering an appointment number or scanning a QR code. After the registration process is complete, your staff will receive timely notifications via SMS or email to inform them of the visitor's arrival. This comprehensive approach not only streamlines the appointment process but also enhances communication between staff and visitors.

What is QLess?

QLess specializes in software solutions for appointment scheduling and queue management, enhancing the customer experience significantly. With their queue management software, customers have the flexibility to wait in places they prefer—be it at home, work, or even a nearby café—rather than in a packed waiting area. The process begins when customers enter a virtual queue through the online platform, where they receive estimated wait times and notifications that keep them informed as they approach the front. Additionally, their appointment scheduling software enables customers to book appointments and accommodates walk-ins based on available slots. As customers near their appointment time, QLess automatically queues them in the virtual line, ensuring a smooth transition. This interactive software facilitates communication between staff and customers, allowing clients to request more time if needed while also enabling staff to inform customers of any delays. This system not only streamlines the appointment process but also improves overall customer satisfaction by minimizing wait times and enhancing communication.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Outlook

Integrations Supported

Microsoft 365
Microsoft Outlook

API Availability

Has API

API Availability

Has API

Pricing Information

$800.00/year
Free Trial Offered?
Free Version

Pricing Information

500.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Reflex Online

Date Founded

2002

Company Location

Netherlands

Company Website

www.reflex-online.com

Company Facts

Organization Name

QLess

Date Founded

2007

Company Location

United States

Company Website

qless.com

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

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