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What is Refund Retriever?

Refund Retriever detects issues with your shipments, seeks refunds when warranted, and makes sure that the credits appear in your account, all while conserving your time and requiring no upfront costs. Additionally, we provide notifications about potential logistics hurdles through in-depth reports and analytics, as well as assistance in shipping and contract negotiations. This approach not only improves your shipping processes but also contributes to reducing your shipping expenses. Both FedEx and UPS offer guarantees for late deliveries, among other qualifying factors that can result in refunds. Our solutions integrate seamlessly into your logistics system, diligently reviewing your shipping invoices to identify any inconsistencies that may qualify you for reimbursement. With no initial fees or changes needed to your existing shipping methods, our service offers a simple pathway for your business to begin recovering funds whenever possible. Moreover, our commitment to transparency ensures that you are fully aware of every step in the refund process. Ultimately, our methodology not only protects your financial interests but also equips your organization to significantly enhance its shipping efficiency.

What is Direct-Recovery?

If your company is involved in parcel and LTL shipping, you might be incurring high fees from carriers due to the difficulty in identifying and contesting inaccurate charges. We diligently track every package dispatched and every fee charged to you. When delays occur, we ensure that you receive a refund for any shipping costs related to those late deliveries. Should we find any unjust charges, our team works to secure either a credit or a refund on your behalf. In the event of lost or damaged shipments, we also aim to recoup the expenses associated with both the shipping and the contents that were affected. Moreover, if you're encountering rising rates, we can negotiate improved pricing for you or offer the analytical tools necessary to help you achieve similar outcomes. These reductions in hard costs can frequently surpass 10% of your carrier bills, ultimately enhancing your financial performance. By utilizing our services, you can not only boost your shipping efficiency but also cut down on unnecessary expenditures. Our commitment to your savings means that you can focus more on your core business activities.

Media

Media

Integrations Supported

Shopify

Integrations Supported

Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$1.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Refund Retriever

Company Location

United States

Company Website

www.refundretriever.com

Company Facts

Organization Name

Direct-Recovery

Date Founded

2000

Company Location

United States

Company Website

www.direct-recovery.com

Categories and Features

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

Categories and Features

LTL

Parcel Audit

Auditing & Claim Filing Services
Automated Audit
Automated Claim Filing
Carrier Invoice Auditing
Cost Recovery Reporting
Data Import
Exceptions Management
Package Analytics
Predictive Analytics
Shipping Monitoring
Shipping Optimization
Third Party Management

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