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What is Relatient?

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

What is Artera?

Artera, a leader in SaaS for digital health, revolutionizes the patient experience with AI-powered virtual agents (available in both voice and text) that enhance every stage of the patient journey. Trusted by over 900 provider organizations—including specialty groups, FQHCs, major IDNs, and federal agencies—Artera engages with 100 million patients each year. Designed to support front desk teams, these virtual agents streamline patient access tasks such as self-scheduling, intake, forms, billing, and more. Whether complementing your staff or enabling a fully autonomous digital workforce, Artera provides customizable virtual agent solutions tailored to meet healthcare organizations at any stage of their AI adoption. Facilitating 2 billion communications in 109 languages across voice, text, and web, Artera combines a decade of healthcare expertise with the power of AI to drive better outcomes.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Clarity Wave
DrChrono
EpicCare EMR
Fountain
Greenway Health
HubSpot CRM
HubSpot Customer Platform
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Oracle Health EHR
Salesforce
Slack
Tableau
Twilio
Veradigm EHR
eClinicalWorks

Integrations Supported

Amazon Web Services (AWS)
Clarity Wave
DrChrono
EpicCare EMR
Fountain
Greenway Health
HubSpot CRM
HubSpot Customer Platform
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
Oracle Health EHR
Salesforce
Slack
Tableau
Twilio
Veradigm EHR
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Demo for Pricing
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Artera

Date Founded

2015

Company Location

United States

Company Website

artera.io

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

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