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What is Relatient?

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

What is Doctor Qube?

Doctor Cube's hospital display system is designed to present a range of information such as wait times, the queue length, and scheduling details, but only Doctor Cube has the exclusive authority to customize these features completely. This design not only complements the hospital's overall aesthetic but also fosters a sense of unity throughout the facility. Patients can conveniently make appointments via their computers, smartphones, and other mobile devices, which guarantees a seamless experience tailored to each platform. In addition, a simple questionnaire feature is integrated into the reservation process to collect valuable patient feedback. The system also offers automated voice booking options, enabling users to schedule appointments over the phone, which is especially advantageous for clinics that cater to a significant number of elderly patients. Moreover, as a patient's appointment time draws near, they will receive a notification call to their registered phone number, which provides updates on their medical status or any temporary facility closures. This extensive communication strategy not only boosts patient engagement but also ensures that they remain well-informed and comfortable throughout their visit, ultimately enhancing their overall experience at the hospital. As a result, the system effectively bridges the gap between technological convenience and personalized patient care.

Media

Media

Integrations Supported

AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EpicCare EMR
Greenway Health
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
MEDITECH Expanse
ModMed
NexTech Patient Portal
NextGen Healthcare EHR
Nextech
Office Practicum
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

Integrations Supported

API Availability

API Availability

Pricing Information

Demo for Pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Doctor Qube

Company Location

Japan

Company Website

jtc.doctorqube.com

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Payment Processing
Reminders
SMS Messaging

Categories and Features

Patient Scheduling

Online Scheduling
Patient Intake

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