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features
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What is Relatient?

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

What is Ecover Response?

Ecover was developed to improve the entire patient experience, starting from the initial intake and extending through the recovery phase. Our platform promotes effortless communication, introduces advanced aftercare tools, and includes essential reminders, among various other functionalities. Patients benefit from a real-time chat feature that allows them to connect with their healthcare providers, ensuring immediate responses to their inquiries. With a focus on custom branding, the platform enhances visibility and recognition for healthcare providers. Furthermore, it offers an extensive library of educational videos tailored for pre-operative, intra-operative, and post-operative care, alongside notifications for virtual healthcare options. Personalized reminders keep patients informed and actively engaged throughout their healthcare journey. Established by a team of medical professionals, technology specialists, and mobile health strategists, Ecover has over ten years of varied expertise in patient care, ranging from general health to elective plastic surgeries. As a pioneer in the patient care landscape within a technology-driven framework, we strive to offer a comprehensive experience that addresses the changing needs of every individual. Ecover reflects the belief that each phase of the patient journey should be enhanced by digital resources and easy access to communication and information. Our dedication to patient satisfaction inspires us to perpetually seek innovations and enhancements in our offerings, ensuring that we remain at the forefront of patient care solutions. In doing so, we aim to foster an environment where patients feel empowered in their healthcare choices.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Ecover Global

Company Location

United States

Company Website

ecoverglobal.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

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