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What is Relatient?

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

What is IM Your Doc?

Healthcare professionals can now engage with patient inquiries while transitioning between the hospital and clinic, thereby reducing missed calls and preventing delays in care. Patients benefit from immediate responses to their queries through a secure messaging platform, which promotes real-time communication without requiring staff to leave their workstations to confer with their colleagues. The application includes features like individual read receipts, ensuring that critical messages are not overlooked, whether staff are preparing for an upcoming meeting or addressing system outages. Introducing IM Your Doc, an advanced health application designed to effortlessly link you with your healthcare provider. This platform facilitates secure, instant messaging among healthcare workers, patients, and related services. For doctors, it offers an economical and high-value software solution that is easy to adopt, minimizes re-admissions, and enhances patient satisfaction. Furthermore, it boosts productivity and optimizes workflow, ultimately leading to a more rewarding experience for patients. With IM Your Doc, the landscape of communication in healthcare is revolutionized, making it easier and more effective for all parties concerned, thereby ensuring that both providers and patients can focus on what truly matters: quality care.

Media

Media

Integrations Supported

AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EpicCare EMR
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
MEDITECH Expanse
ModMed
NexTech Patient Portal
NextGen Healthcare EHR
Nextech
Office Practicum
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

Integrations Supported

JSON
OAuth

API Availability

API Availability

Has API

Pricing Information

Demo for Pricing

Pricing Information

Free
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

IM Your Doc

Company Location

United States

Company Website

www.imyourdoc.com/whole-practice-communication/

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Payment Processing
Reminders
SMS Messaging

Categories and Features

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