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What is Relatient?

A comprehensive service for reminders about medical appointments is available through voice, email, and text, offering options for rescheduling missed visits and sending recall notifications. This system ensures that both patients and staff receive immediate updates about delays, office closures, or severe weather conditions. Fully compliant with HIPAA regulations, it facilitates the secure transmission of protected health information using Relatient Messenger. By enhancing patient engagement, addressing gaps in care, reducing readmission rates, and increasing revenue through automated outreach, this solution proves invaluable. Additionally, it boasts a mobile-friendly registration and check-in process to make patient intake more efficient. As the financial responsibilities increasingly fall on patients, adapting billing practices becomes crucial, allowing for more effective collection of outstanding balances both in the office and online. The patient communication software automatically sends reminders for overdue payments and includes easy online payment links for swift transactions. Furthermore, it also allows for post-visit patient surveys that contribute to generating public reviews, thus improving the online presence and reputation of medical practices. By integrating these diverse features, healthcare providers can significantly enhance both patient satisfaction and operational effectiveness, ultimately leading to better health outcomes and a more efficient practice overall.

What is Medical ITG?

Owners of healthcare practices must prioritize both patient care and the smooth operation of their facilities. They are required to stay updated on changing industry regulations, such as HIPAA compliance and MIPS reporting, which can frequently evolve. Medical ITG provides IT solutions that comply with HIPAA standards, designed to improve the operational efficiency of your practice. Our company focuses on utilizing technology to assist your practice in achieving essential objectives, which include enhancing patient engagement, optimizing office workflows, maximizing Medicare reimbursements, and ensuring adherence to HIPAA guidelines. What sets Medical ITG apart from competitors is our dedication to delivering customized IT services that cater specifically to your requirements. Our HIPAA-compliant IT solutions are carefully crafted to integrate with your organization’s daily operations, reinforce cybersecurity protocols, and adapt to the ever-changing landscape of HIPAA regulations. By emphasizing tailored IT services, we strive to aid your practice in managing compliance complexities while simultaneously boosting overall operational proficiency. In doing so, we hope to contribute to the long-term success and sustainability of your healthcare practice.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

Integrations Supported

Amazon Web Services (AWS)
DrChrono
HubSpot CRM
HubSpot Customer Platform
ModMed
Nextech
Salesforce
Slack
Tableau
Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

Demo for Pricing
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

Medical Information Technology Group

Date Founded

2012

Company Location

United States

Company Website

medicalitg.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Categories and Features

HIPAA Compliance

Access Control / Permissions
Audit Management
Compliance Reporting
Data Security
Documentation Management
For Healthcare
Incident Management
Policy Training
Remediation Management
Risk Management
Vendor Management

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