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What is Relatient?

Relatient is a healthcare technology company focused on improving how patients access care & how organizations manage front-end operations at scale. Its core solution, Dash®, is an intelligent patient access platform that unifies scheduling, communication & AI-powered automation into a single system built specifically for healthcare environments. Designed for hospitals, health systems & medical practices, Relatient supports complex scheduling workflows across multiple providers, locations & specialties. Its rules-driven scheduling engine helps ensure patients are matched to the right provider, appointment type & location based on real-world clinical & operational requirements, reducing scheduling errors & improving access to care. The platform enables patient self-service through web, mobile, chat & voice channels, giving patients flexible, convenient ways to book, reschedule & manage appointments. Automated, multi-channel communication, including SMS, email & voice reminders, helps reduce no-shows & improve engagement across the entire care journey. Relatient also incorporates AI-powered voice automation to handle routine scheduling & inbound calls, helping reduce call center burden & allowing staff to focus on higher-value interactions. This automation extends across appointment scheduling, confirmations, cancellations & common patient inquiries. Dash® integrates with leading EHR and practice management systems, allowing organizations to coordinate scheduling, communication, intake & payment workflows within their existing technology ecosystem. By connecting these processes, Relatient helps healthcare organizations reduce administrative workload, improve operational efficiency & deliver a more consistent patient experience. Long Standing HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

What is MyMedLeads?

MyMedLeads is a cutting-edge online software designed specifically for healthcare professionals, focusing on the efficient transformation of leads into active patients while fostering continuous communication with current patients. This all-encompassing platform provides vital resources that enhance your ability to attract new patients while maintaining strong relationships with existing ones. You can easily capture and document incoming calls, as well as automatically generate leads from your website submissions, ensuring no potential patient is overlooked. The system enables you to evaluate the return on investment for various marketing strategies, helping you identify which advertising efforts yield the best results. Additionally, you have the capability to craft newsletters and diverse marketing campaigns using email, text messaging, and outbound calls, thus broadening your outreach. It features automated reminders for ongoing treatments, allowing for the creation of customized lists to target specific demographics effectively. With a powerful appointment reminder and confirmation feature that utilizes email, text, and voice messaging, MyMedLeads significantly boosts patient satisfaction levels. It also plays a crucial role in generating more favorable reviews on platforms like Google, Yelp, or RealSelf, thereby enhancing your online presence and reputation. In the end, this software not only conserves valuable time but also empowers healthcare practices to cultivate deeper, more meaningful connections with their patients, ultimately leading to improved patient retention and loyalty.

Media

Media

Integrations Supported

Nextech
AdvancedMD
Amazon Web Services (AWS)
Azalea EHR
DrChrono
EpicCare EMR
Greenway Health
Healthy Planet
InSync Healthcare Solutions
Intergy EHR
MEDITECH Expanse
ModMed
NexTech Patient Portal
NextGen Healthcare EHR
Office Practicum
Oracle Health
Veradigm EHR
athenaOne
eClinicalWorks

Integrations Supported

Nextech

API Availability

API Availability

Pricing Information

Demo for Pricing

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Online Training

Training Options

Not specified

Company Facts

Organization Name

Relatient

Date Founded

2012

Company Location

United States

Company Website

www.relatient.com

Company Facts

Organization Name

MyMedLeads

Company Website

www.mymedleads.com

Categories and Features

Occupational Health

Not specified

Patient Engagement

Appointment Scheduling
Messaging
Mobile Access

Patient Scheduling

Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Payment Processing
Reminders
SMS Messaging

Categories and Features

Lead Management

Activity Tracking
Lead Capture
Lead Scoring
Prospecting Tools

Occupational Health

Not specified

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